Guest User
June 26, 2024
All in all, I would say this hotel appears much nicer than it actually is when you see it online. The staff is definitely friendly, helpful, and professional. I'll give them that definitely. However, this should not be rated as a fine star hotel. It just does not rise to that level. First of all, there are no bathtubs in the room. This was very disappointing to me. Far worse though are the mattresses. They are firm to the point that you feel like you are sleeping on the floor. I woke up with my body aching. One of my kids slept on the sofa bed which was miserable. It was like the worst ancient sofa bed where you feel like you're sleeping on springs. Finally, my bathrobe had a dirty tie - that was hanging in the bathroom. Stained with lipstick and orange juice. Really not ok. It was not horrible but definitely not with the expense. It is way too expensive for what it is.