The Capital Hotel, Apartments & Townhouse

The Capital Hotel, Apartments & Townhouse Reviews

The Capital Hotel, Apartments & Townhouse

22, 24 Basil St, London, United KingdomView Hotel Details
The Capital Hotel, Apartments & Townhouse
The Capital Hotel, Apartments & TownhouseThe Capital Hotel, Apartments & TownhouseThe Capital Hotel, Apartments & Townhouse
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The Capital Hotel, Apartments & Townhouse Guest Reviews

4.3/5
Very Good
120 review
Verified reviews
Location4.4
Amenities4.2
Service4.3
Cleanliness4.4
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All Reviews(120)
Positive reviews(111)
Reviews with photos/video(4)
Friendly host(4)
Negative reviews(9)
Guest User
Capital Deluxe King or Queen Room
Stayed in Oct 2022
Business travelers
13 review
5.0/5
Outstanding
Posted on Dec 6, 2022
Really recomended ,helpful staff best location ,nicr bar and restaurant ,classy decoration near to Harrods and Harvey Nichols. Room nice size ,perfect room servive.
Kooks
Capital Classic Room
Stayed in May 2022
Family
33 review
5.0/5
Outstanding
Posted on May 8, 2022
Good hotel with a great location, rooms were clean and the service was also good
Guest User
Capital Superior King Room
Stayed in Mar 2024
Other
74 review
4.5/5
Great
Posted on Apr 9, 2024
The hotel is in a great location, next to Harrods, 2-3 minutes walk to Harrods. There are many restaurants around the hotel. Walk left from the hotel and cross the road to Hyde Park, which is very large with lakes and green space. The hotel is very clean and has good facilities.
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Guest User
Capital Deluxe King or Queen Room
Stayed in Dec 2023
Friends
3 review
4.7/5
Amazing
Posted on Dec 15, 2023
Luxury small hotel
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Lulukong
Capital Superior King Room
Stayed in Apr 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 29, 2023
Every time I come here, I will stay here. The price/quality ratio is top-notch. When you are tired from shopping in Harrods, you can go back and rest within 20 meters. It is very good and can save a lot of transportation costs. Friends who are not familiar with London will find it very convenient to shop and live here. It is high in the UK, after all, they are all old buildings. The front desk and the concierge are very good. I haven't had a chance to try the breakfast, but the environment is good. I really like this traditional English room.
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Guest User
Capital Classic Room
Stayed in Mar 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 26, 2023
Safe and convenient location, 2 minutes walk to the subway station, the surrounding environment is also very good, Harrods is next door
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Guest User
One Bedroom Apartment
Stayed in Aug 2023
Family
49 review
5.0/5
Outstanding
Posted on Aug 14, 2023
Good location, convenient travel, comfortable room. Will choose again next time.
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Anonymous User
Capital Classic Room
Stayed in May 2023
Friends
34 review
5.0/5
Outstanding
Posted on Jun 15, 2023
During the stay, it was the time of the Chelsea Flower Show, and the hotel also specially set up a floral installation at the entrance and a floral afternoon tea Best point: harrod's is within walking distance
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Anonymous User
Capital Junior Suite
Stayed in Nov 2022
Business travelers
42 review
1.7/5
Posted on Nov 10, 2022
Location Costs, Purely. Apart from that, nothing worths the money at all. Due to the location, I chose this hotel for the second time. The first time I booked as a Hyatt member... I didn't upgrade, I was disappointed, the room was outdated, the facilities were outdated, and the sound insulation was poor; this time Ctrip's price is quite advantageous, it is the option of a suite with a considerable price advantage, So give this hotel another chance! However, very disappointed! Although the suite is a bit bigger, and there are two bathrooms with toilets... Surprised, however (I took pictures of the details... they are all unsightly) the so-called living room has stains on the stools; one of the toilets flushes the toilet There was a strong overflow phenomenon when I was in the bathroom... I was also drunk; two towels in the bathroom were stained; the big bed was merged by two small beds, and it was obvious that there were pits when I went to sleep at night. What kind of divine operation is this? Do foreigners take this for granted? A Hyatt Group's Category 6 hotel next to a world-renowned depar**ent store could be so absurd...it's puzzling. In the end, front-office employees may only consider themselves part of the Warwick Group, rather than know that they actually have a partnership agreement with Hyatt. Attention Hyatt members, chances are you don't have the term "identity identified" there. Note: The hotel can have valet parking service... The charge is correct, it seems to be 55 pounds per night, but there is also another paid parking lot nearby, 45 pounds per 24 hours, and a 120-second walk.
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6/7
Anonymous User
Capital Classic Room
Stayed in Apr 2023
Business travelers
1 review
4.7/5
Amazing
Posted on Apr 28, 2023
The location is superior, the transportation is convenient, the environment is quiet, the service attitude is good, the quality is high, and the charges are high. However, the facilities in the central area are slightly outdated, and it will be more perfect if they are updated. The breakfast is too simple and maintains the consistent level of European catering services.
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LHll
Two Bedroom Apartment
Stayed in Nov 2023
Family
16 review
5.0/5
Outstanding
Posted on Nov 26, 2023
Good location, poor sound insulation
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Black Malisa
Capital Deluxe King or Queen Room
Stayed in Jun 2022
Couples
38 review
5.0/5
Outstanding
Posted on Sep 17, 2022
It's an old-fashioned hotel. The location of the hotel is very good, and the rooms are also good. After all, the hotel is old and the breakfast is ok. The slippers in the room are very comfortable and the service attitude is also good.
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수짱
Capital Townhouse Superior King Room
Stayed in Mar 2024
Family
6 review
4.0/5
Very Good
Posted on May 16, 2024
가성비 정말 괜찮은 호텔이었습니다. 다음에 또 방문하고 싶은 곳이네요........................^^
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Yuk Shan
Stayed in Jan 2024
Other
3.0/5
Posted on Jan 18, 2024
I didn't know that there are three different buildings and I was supposed to book back the one I stayed few years ago. Then they arranged the one at The Capital Hotel which the room is not newly renovated, and the heater/air-conditioner is super noisy. I switched it off all the time.
Mrs Irina
Stayed in Dec 2023
Other
3.0/5
Posted on Dec 4, 2023
The location was perfect, walking distance to museums, shops, restaurants, about 50 meters from Harrods