Queensway Hotel, Sure Hotel Collection by Best Western
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
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Queensway Hotel, Sure Hotel Collection by Best Western

Health Protected
147-149 Sussex Gardens, Westminster, London, United Kingdom
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Located in London (London City Centre), Queensway Hotel, Sure Hotel Collection by Best Western is within a 10-minute walk of Hyde Park and Kensington Gardens. This hotel is 0.8 mi (1.3 km) from Marble Arch and 1.3 mi (2.1 km) from Royal Albert Hall.Show More
We Price Match
hotel overview picture
3.4/5·
Everything is quite good. Recommended to travel stay.
Amenities
Private ParkingLuggage StorageWake-Up Call24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Paddington
(300m)
Metro: Lancaster Gate
(560m)
Airport: London City Airport
(18.4 km)
Map

Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

1 Single Bed, Non-Smoking, Standard Room, Loft, Shower Only
6

1 Single Bed, Non-Smoking, Standard Room, Loft, Shower Only

1 Single bed
Free Wi-Fi
Non-smoking
Private Bath
TV
Shade Curtain
Bedding: Blanket Or Quilt
Room Details
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2 Single Beds, Non-Smoking, Standard Room, Loft, Shower Only
8

2 Single Beds, Non-Smoking, Standard Room, Loft, Shower Only

2 Single bed
Free Wi-Fi
Non-smoking
Private Bath
Electric Fan
Private Toilet
Shampoo
Room Details
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1 Double 1 Single, Non-Smoking, Standard Room, Loft, Shower Only
9

1 Double 1 Single, Non-Smoking, Standard Room, Loft, Shower Only

1 Double bed and 1 Single bed
Free Wi-Fi
Non-smoking
Private Bath
Electric Fan
Private Toilet
Shampoo
Room Details
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1 Double Bed, Non-Smoking, Standard Room, Loft, Shower Only
8

1 Double Bed, Non-Smoking, Standard Room, Loft, Shower Only

1 Double bed
Free Wi-Fi
Non-smoking
Private Bath
Electric Fan
Private Toilet
Shampoo
Room Details
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Executive King Room With Sofabed-Non Smoking
9

Executive King Room With Sofabed-Non Smoking

1 King bed
Free Wi-Fi
Non-smoking
Private Bath
Private Toilet
Shampoo
Wardrobe
Room Details
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Standard Room, 2 Single Beds, Non Smoking
9

Standard Room, 2 Single Beds, Non Smoking

2 Single bed
Free Wi-Fi
Non-smoking
Private Bath
Private Toilet
Shampoo
Wardrobe
Room Details
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Standard Room with Double Bed and Single Bed-Non-Smoking
10

Standard Room with Double Bed and Single Bed-Non-Smoking

1 Double bed and 1 Single bed
Free Wi-Fi
Non-smoking
Private Bath
Private Toilet
Shampoo
Wardrobe
Room Details
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Cosy Double Room
4

Cosy Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Private Toilet
Shampoo
Wardrobe
Room Details
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Standard Room With Single Bed, Non-Smoking
8

Standard Room With Single Bed, Non-Smoking

1 Single bed
Free Wi-Fi
Non-smoking
Private Bath
Private Toilet
Shampoo
Wardrobe
Room Details
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Standard Room With Three Single Beds
10

Standard Room With Three Single Beds

3 Single bed
Free Wi-Fi
Non-smoking
Private Bath
Private Toilet
Shampoo
Wardrobe
Room Details
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Standard Room with Double Bed-Non-Smoking
8

Standard Room with Double Bed-Non-Smoking

1 Double bed
Free Wi-Fi
Non-smoking
Private Bath
Private Toilet
Shampoo
Wardrobe
Room Details
Check Availability
Cosy Single Room
6

Cosy Single Room

1 Single bed
Free Wi-Fi
Non-smoking
Private Bath
Private Toilet
Shampoo
Wardrobe
Room Details
Check Availability
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Guest Reviews(54)

3.4/5
Verified Reviews
  • Cleanliness3.3
  • Amenities3.3
  • Location3.5
  • Service3.4
AI Summary
An AI-summarised snapshot of real guest reviews
Guests commend its affordable, clean, and comfortable rooms, diverse continental breakfast, prime location near Paddington Station and Hyde Park, and friendly, professional staff that streamline check-in and offer luggage storage. Ideal for budget-conscious travelers in London.
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Helpful
Not helpful
megha footwearbd
July 12, 2023
All ok vary near to airport and room are good Breakfast is good
Guest User
May 16, 2023
Noisy , very small rooms , location good , old furniture,,,,
Leeya Li
September 25, 2022
Everything is quite good. Recommended to travel stay.
Guest User
May 11, 2024
We had a very nice stay as a family in this hotel, the breakfast was very nice with lots of varieties and obviously the rooms went through a lot of renovation since the last visit , still very clean and convenient to stay with the kids. It's close to the park so we walked right there and spent a lovely day ,The staff were very polite and helpful as well.
Guest User
May 9, 2024
It felt wrong from the moment we walked in. One of the senior staff members was talking down to a staff member in a very demeaning way at the front. It was 7 degrees Celsius and our heat was not working. My wife went to the front desk and they provided us with a small space heater and said someone would come and fix the problem, please see my photos. We were there for four days and no one ever came. When I got up the next morning it was raining and the sky light in our room was leaking all over the floor in the bathroom. There was black mold on the area where it was leaking, please see my photos. And the view! Please see my photos. If there was anywhere else to go we would have left. I gave this hotel a chance to refund my money but they refused. I expect more from Best Western!
Guest User
April 28, 2024
Great location and friendly staff. Reception are has just been repainted and is fresh. It looks like part of the hotel might be newer than the bit we stayed in. Our bathroom was tiny - barely enough room to stand in it. Shower was difficult to use and could do with being replaced. We only had half a small shower gel on check in and some dust in the room but housekeeping came the next day and replenished everything. Overall I would stay again but the bathroom size is off putting. Also very noisy at night - bring earplugs!
Guest User
April 23, 2024
3 day stay over the London marathon, very well impressed by our stay. continental breakfast was fresh and great choices and staff very friendly and accommodating. The rooms are very small but well laid out to get full use of the space available, towel changed daily and very clean Reception staff was great also helped out when needed and very trusting as I left my handbag at reception and they held it to following morning when I came back looking.
Guest User
March 27, 2024
We have recently stayed at the Queensway hotel ,the group booked 15 rooms which were all different in layout and size . The property is converted Victorian buildings , very english , very cosy to be exact it’s boutique budget experience . It’s situated in a green area that’s a 5 min from Paddington station and Hyde Park so ideal for walkers and central tourism . The breakfast is basic continental , all you can , and only £6 pp The room itself is recently refurbed , very clean and comfortable with all necessary facilities . Staff were very friendly , informative and kind . The overall value of our experience was great and we do recommend the Queensway hotel and London to everyone .
Verified traveler
December 8, 2023
On arrival we asked a few questions to the reception guy but he was not the friendliest and really didn’t want to take time to speak to us Every time we popped to reception the staff were outside the front door smoking We expected a cooked breakfast, instead we had damp cereal that had clearly been in the tub for a long while and hard croissants Room was tiny

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Continental
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.3/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 40
Located in London (London City Centre), Queensway Hotel, Sure Hotel Collection by Best Western is within a 10-minute walk of Hyde Park and Kensington Gardens. This hotel is 0.8 mi (1.3 km) from Marble Arch and 1.3 mi (2.1 km) from Royal Albert Hall.

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Continental breakfasts are available daily for a fee.

Featured amenities include complimentary wired internet access, express check-in, and express check-out.

Make yourself at home in one of the 42 guestrooms. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportLondon City Airport
Distance to Airport18.43KM
Nearest Train StationPaddington Station
Distance to Train Station0.39KM
Nearest Metro StationPaddington
Distance to Metro Station0.3KM
Average Price FromTRY6359
Hotel Star Rating3