Horrible experience. First, outside of the charming woman who cleaned my room, the staff was unbearable! Nasty, refused to listen to problems, uncaring, acted as if I was unreasonably asking for a decent hotel experience. I’ve never seen anything like it. The room, besides being very small, had noticeable mold in it…not very comforting to say the least. Speaking of small: trying to figure out where to put a suitcase is a challenge. How about where to put my toiletries case? It is THAT small. By the way, the food was not very good either. I am writing to trip advisor because I want to advise others who are traveling to London to avoid the Mowbray. Until they clean up their act, or fire the horrible manager, they are NOT worth considering for your trip.