The Portobello Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in London
The Portobello Hotel
Health Protected
22 Stanley Gardens, Kensington and Chelsea, London, W11 2NG, United Kingdom
Show on Map
With a stay at The Portobello Hotel in London (Royal Borough of Kensington and Chelsea), you'll be steps from Portobello Road Market and 14 minutes by foot from Kensington Gardens. This hotel is 1.3 mi (2.1 km) from Westfield London Shopping Centre and 1.4 mi (2.3 km) from Kensington High Street.Show More
We Price Match
4.2/5Very Good·Cleanliness: 4.2
All 57 Reviews
Amenities
RestaurantLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Notting Hill Gate
(640m)
Metro: Holland Park
(760m)
Airport: London Heathrow Airport
(6.6 km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
10
Jolly Good Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Wardrobe
Check Availability
9
Great Room
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Wardrobe
Check Availability
10
Outstanding Room (Garden View)
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Wardrobe
Check Availability
10
Better Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Toothbrush
Private Toilet
Check Availability
11
Marvellous Room (Garden View)
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Wardrobe
Check Availability
Hide Room Types
Guest Reviews(57)
4.2/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Guest User
March 8, 2024
This is a brilliant boutique hotel. The staff is extremely attentive and friendly. The bed is very comfortable, the rooms are decorated in the period style, and the breakfast is perfect. Located on a quiet street, short walking to the Portobello Market Area.
Guest User
March 8, 2024
This hotel is definitely not luxury as it claims. The decor is lovely and that is where it stops. The room was small and cluttered with an unusable sofa, our bedding was put on inside out, 1 tea bag was provided we had to ask for more and to be fair more came along with the usual hotel biscuits. not enough towels I can go on! It felt like they didn't expect the room to be used and hadn't finished getting it ready. The "turn down" that they offer was bad and not worth saying you offer, it was burnt cold hot chocolate that was not drinkable. Take your own water as what they left was cloudy tap water in a fancy bottle All in all do not waste your money as this is expensive for what you get or don't get!!!
Naomi
December 1, 2023
Great service and perfect location. We had a ground floor room - it was much smaller than any of the photos I’d seen and the bathroom was so tiny there wasn’t even space to get changed in there. Paid £269 for one night and expected a bit more from the photos on the website. Continental breakfast was good value for two people.
Guest User
February 25, 2024
We booked a stay here via Mr & Mrs Smith as a special treat after being poorly over Christmas. I used to live down the road and we have a deep affection for this part of West London. The surroundings, decor and furniture are lovely but that is where the good stops. From check in through to breakfast — our stay was a series of cringeworthy events and responses. Generally we never complain but on this occasion so much was wrong, we felt we had to. Albeit in a very apologetic, polite, typically British way. So disappointing that we were greeted with arrogant dismissals of anything we raised, refusal to communicate and a lock of willingness to take ownership and put right. A 101 on how not to run a hospitality business. Lucky for the Hotel that Mr & Mrs Smith were excellent, stepped in and came to the rescue. Amazing service that we will continue to use. For the money you can do so much better. AVOID.
Guest User
February 9, 2024
Such a relaxing stylish hotel. Lovely friendly staff make our stay feel like home from home. Other hotels could benefit learning from this one. Spotlessly clean and well thought through with facilities. I loved that it was professionally managed with a human touch.
Sophie
November 13, 2023
Absolutely fantastic stay at the portobello hotel. Room was quiet and comfortable with lots of space. Bed was really comfortable. Shower pressure was perfect. Towels & bathrobes soft and clean. A perfect stay.
Guest User
January 30, 2024
We were 3 married couples and booked 3 rooms at the hotel, as soon as we entered the Hotel we were welcome like VIP(we felt very welcome) big thanks to Naim for giving us all the right recommendations, we went to all of them and had a blast! Dwight was very polite all the time helping us with breakfast, the lounge looks like a scene out of a 1960 Hollywood movie, as we entered the rooms we were mesmerized by the beauty and the art work behind them, room 16 was incredibly beautiful, WHAT AN AMAZING HOTEL! Best place I have stayed in my life!. Big Thanks to all the staff! Julia
Guest User
January 23, 2024
Staff were okay but not really great customer care or service. Booked for our 3 year anniversary which we noted multiple times in our booking before arriving and we requested a room with a bath if it was possible. Did not receive any confirmation on this or whether it was possible and they didn’t do anything special for our anniversary. They didn’t even acknowledge it or wish us a happy anniversary! For a “luxury” hotel you would expect something. Even like chocolates on the pillows or a nice little card. Anything thoughtful would have been nice and improved the overall experience. Enquired about the bath after seeing our room and we were told the only room with a bath available had the ac unit broken so it was too cold. The bed was comfortable but other than that the room was small and breakfast was unsatisfactory. The lounge area does not accommodate the number of rooms either so we had to eat our breakfast on a tiny side table in two big arm chairs. Just not really a luxury experience in my opinion but at least the bed was comfortable. Wouldn’t really recommend.
Kimberly
October 7, 2023
Terrific location and excellent service!
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children cannot stay at this hotel.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Full English/Irish, Gluten-free, Vegan, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | £14.50 (approx. CAD 24.82) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Health Protected
Clean
- 4.2/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2020
- Number of Rooms: 20
With a stay at The Portobello Hotel in London (Royal Borough of Kensington and Chelsea), you'll be steps from Portobello Road Market and 14 minutes by foot from Kensington Gardens. This hotel is 1.3 mi (2.1 km) from Westfield London Shopping Centre and 1.4 mi (2.3 km) from Kensington High Street.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk.
Make yourself at home in one of the 20 individually decorated guestrooms, featuring refrigerators and minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk.
Make yourself at home in one of the 20 individually decorated guestrooms, featuring refrigerators and minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Services & Amenities
Most Popular Amenities
Restaurant
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Restaurant
Restaurant
Restaurant
No additional info available
Show More