Buckle Street Studios by Locke Reviews

Response from Property: Hey Elsie!Thanks a ton for sharing your experience with us. We're thrilled to hear you had a rad stay at Buckle Street Studio in May!It's awesome to know you found the room design lovely and cozy. We totally get that cozy vibe – it's all about those good feels! And stoked to hear you found everything clean and beautiful. 😎We're glad you found the bed comfy and spacious, and that the kitchen, though small, was well-equipped with likely new implements. Sorry about the water leakage from the shower door – good thinking on using the towel as a quick fix! And how cool is it that we offer a washing machine on the mezzanine floor for free? Convenience level: 100!Our location is pretty killer, right? Just a 2-minute walk from the Tube, and with Tesco, Sainsbury, and loads of restaurants nearby, you're set for anything!Shoutout to our awesome staff for being nice and friendly – they're the real MVPs!Can't wait to welcome you back for another epic stay next time!Cheers,

Response from Property: Dear LessmanWe're truly sorry to hear that your experience at our hotel fell short of your expectations. Providing a comfortable and welcoming environment for our guests is our top priority, and we regret that we didn't meet that standard during your stay. Your feedback is invaluable to us, and we'd like to learn more about your specific concerns to address them properly. A member of our management team will be reaching out to you shortly to discuss your stay further and hopefully make amends. We appreciate your honesty and hope to have the opportunity to regain your trust in the future.Kind RegardsDixie+Buckle Team

Response from Property: Hey There!Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay and that our lovely staff, beautifully designed hotel, and comfortable beds contributed to a great experience.We're glad to know that our convenient location near Aldgate East Underground and various restaurants and convenience stores added to the convenience of your stay.We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Warm regardsDixie+Buckle Team

Response from Property: Dear JadesonThank you for taking the time to share your feedback with us. We appreciate your honesty and apologise for any inconvenience you experienced during your stay.We're glad to hear that you found our location convenient and our staff friendly. However, we're sorry to hear that the size of our rooms and the softness of our beds did not meet your expectations. Your comfort is important to us, and we'll take your comments into consideration as we strive to improve our accommodations.If you decide to stay with us again in the future, please don't hesitate to let us know your preferences, and we'll do our best to accommodate you.Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for a better experience.Best regards,Dixie+Buckle Team

Response from Property: Dear Madonna, always a pleasure to have you around! Hope to welcome you back soon. Best wishes, Gabi & Team

Response from Property: Dear GuestThanks a bunch for your awesome review! 🌟 We're thrilled to hear that you had a great stay and that you found our beds comfy and the kitchenette just the right size with everything you needed. It's fantastic to know that our staff made you feel welcomed and that check-in was a breeze!We can't wait to welcome you back for another fantastic stay. See you soon!Best regardsDixie+Buckle Team

Response from Property: Hey DjangoJunior,Thank you for taking the time to leave us feedback! Glad to hear our location, service and amenities were great! We look forward to welcoming you back in the near future!

Response from Property: Hi there, I appreciate your honest feedback about your recent stay. I'm sorry to hear about the cleanliness issues and the discrepancy in the room size and lighting. This is not the experience we aim to provide.We're looking into the cleanliness matter and will address it immediately. Additionally, we'll review our room photos for accuracy and make improvements to the lighting.I sincerely apologize for any inconvenience caused. If you're open to it, I'd like to discuss your concerns further. Please feel free to reach out directly so we can make things right.Thank you for bringing this to our attention, and I hope we can have another chance to welcome you for a better experience.

Response from Property: Thanks a bunch for your lovely review! We're delighted you enjoyed your stay – the clean room and timely amenities. Our team works hard to make every visit special, and your feedback means the world to us. Can't wait to welcome you back!

Response from Property: Thanks for singing our praises, we're glad you enjoyed your stay and hope to see you again soon!

Response from Property: Dear Guest,I sincerely apologise for the inconvenience you faced during your stay with the room card access issue. Your experience doesn't reflect our usual standard, and I regret the frustration it caused.To ensure we make amends and address this properly, please reach out to me directly on our email. I'm committed to finding a resolution that rectifies this issue and ensures a smoother experience should you choose to stay with us again.Your feedback is invaluable in helping us enhance our service. We truly appreciate your patience and understanding.Warm regardsDixieHeadHost

Response from Property: Thank you for your review, Jke.Coleiro! We appreciate your feedback. We're glad to hear that you found our rooms well-equipped, although we apologise if they were smaller than expected. Our team strives to provide excellent service, and we'll make sure to address any areas where we can improve. We hope to have the opportunity to welcome you back in the future for an even better experience!

Response from Property: Dear ThiThank you for taking the time to share your feedback with us! We're thrilled to hear that you found the room size good, clean, and appreciated our proximity to the MRT.We're delighted that you had a comfortable and pleasant stay with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.We look forward to welcoming you back soon!Best regardsDixie+Buckle Team

Response from Property: Hi Harry, Thank you for taking your time to leave us a review. We love that you enjoyed your stay with us. I'm sorry to hear about your hob. we aim to resolve any maintenance issues whilst our guests are in house with us, I hope our maintenance team where able to assist you. We would love to have you back in house with us again. If you become a Locke member you will always get the best rates, until then, Lara and the Buckle Team