Guest User
May 16, 2024
The rooms were exceptionally nice and comfortable, providing a cozy haven after a day of exploring the city. One standout feature was the underfloor heating in the bathroom, which added a touch of luxury, along with the convenient coffee and tea bar. However, I was slightly disappointed that the turndown service was only provided on the first night. For a five-star hotel, I would have expected this to be a nightly standard. Breakfast was served at the Marlin on the top floor, where we dined three times. Unfortunately, the experiences on Saturday and Sunday were less than satisfactory. The service was inattentive and slow, clearly hindered by understaffing and a shortage of dishware. It felt quite disorganized. In stark contrast, Monday morning was a completely different story. The staff were attentive and everything ran smoothly, making for a pleasant start to the day. One downside for a five-star establishment was that drinks like coffee or water were not unlimited, and there were additional charges for extras like tomatoes with scrambled eggs. This felt a bit disappointing given the hotel’s rating. Despite these breakfast issues, I highly recommend the hotel for its overall quality and comfort. The rooms and amenities were excellent, and the location is perfect for anyone looking to stay in a vibrant and trendy neighborhood. However, I would advise against paying extra for breakfast unless it's included in your stay.