Premier Inn London Leicester Square

Great location. Some staff exceptionally good and some very very very rude. Nazeera and Jackie were star staff but Ralucca very rude and unprofessional.

Amazing location, great service from Fernando. Team were friendly and helpful. Room was clean, bed was comfortable and the hotel was quiet considering it sits on Leicester Square. We were able to leave our luggage during the day while we explored.

Great location, acceptable price for location although still expensive compared to others but understandable given location. Room was clean and comfortable as expected for a Premier inn and the breakfast was also as expected. Only negative for me was a lack of opening window, made the room feel a little claustrophobic.

Excellent stay at the hotel. Friendly and helpful staff with good breakfast options. Room was clean and bed was super comfy. I will definitely be staying here again. Location is excellent, easily accessible to everywhere that is a tourist hotspot.

Wanted somewhere near where i was visiting some tourist areas do very useful. Excellent in service and breakout let down by room being bit old and needing fixing Recommended if you need a please to stay but needs renovation

Absolutely terrible! I had some international clients over who had to wait for 3 hours to get their rooms after a long journey as apparently there was a payment issue with the agency that booked it. They haven't even been offered a coffee or a glass of water! I was then promised that the invoice will be sent to me after the checkout and surprise, I haven't received it! It's been months since I am trying to obtain it by sending emails and calling, but surprise again, no one is responding. I need to probably go there myself in person to obtain it. Terrible service, definitely DON'T RECOMMEND!

Simple hotel, with everything you need, in a wonderful place. You can reach everything you want on foot:,Oxford street 11 min, National galllery 4 min, lots of theaters around, Big ben 15 min. Lots of places to eat, pubs, restaurants.

Great location right on Leicester Square. Very expensive for a Premier Inn, but I guess that because of the location. The room was tiny. So small it was a squeeze to go past the end of the bed. There is minimal room for hanging clothes and no drawers at all. Bed was fairly small too. They don't clean/service the room unless you specifically request this at reception. No phone in the room and reception desk is on the 2nd floor, so its a bit of a pain to go find someone to ask for a service which just gets done at every other hotel without me having to think about it. Generally not what you expect from a Premier Inn anywhere else in the country. Considering the high price, I'm sure there are better places reasonably nearby within this price bracket.

A decent, but not special Premier Inn. The hotel needs inves**ent in the entrance. Expensive, but that’s London for you.