Citizenm London Victoria Station Reviews

The location is excellent. Hygiene is also good. Highly recommended.

The hotel is equipped with amazing technology and it is a short walk away from victoria station which makes getting around London very easy. They have excellent customer service. The check in and out process is very straightforward and simple. My only concern was that I found a lot of hairs on the bed, I was moved to 3 other rooms and the situation was the same. The housekeeping team has gone home so nothing could be done until the next day. Despite this I enjoyed my stay at the hotel. My room was exceptionally cleaned the rest of the days I was there.

I was quite impressed by the hotel. Rooms are not huge size-wise but well distributed and have everything you need for a business trip…including a very good size desk. Given the fees that I paid for the room, this is a highly recommended hotel!!

Even though this hotel has everything you would want, I probably wouldn’t book it again. It’s veeeeeery modern to almost an obnoxious level, complete with a tablet in the room to control everything. The rooms are also small and awkwardly layer out but the beds were comfortable and the staff friendly!

Great hotel, near the bus station There are supermarket nearby and the staff is very helpful. There's self check-in and check-out, restaurant is big and good The room is quite small but there's a lot of amenities,, table, chairs, tv, toilet, and so more.

a fancy trip with a nice hotel，just the control pad has a bug.

This was a good hotel to stay in London, as it is convenient to the metro as well as having great rooms.

Amazing location and room! The best I stayed in London in fact. The hotel is pretty new, so everything is really clean and good. I slept really well in the hotel. Plus everything is very quirky!

Great location, near the train station and underground. Clean and tidy place

Excellent hotel. Friendly staff and seamless check-in experience! Also loved the iPad control in the room and very comfy bed. Only thing missing was a kettle in the room.

Great services and very helpful concierge! Breakfast was good too!

pretty good hotel

The room is not big but has everything you need. There are only three big toiletries. You need to bring your own toothbrush and toothpaste. The room has an iPad that can intelligently control the lights, curtains, and TV. The location is good, very close to the subway station and train station, within 10 minutes from Buckingham Palace, and within 5 minutes of the surrounding catering facilities.

good experience A really good experience, with convenient transportation, advanced facilities, and friendly staff. It's not far from the attractions and can be reached on foot.