I was disrespected twice by staff at this hotel. So much so I couldn't believe it. I've stayed at more than a few of the Hilton properties in Los Angeles and I have never come across such snarky, irritated and entitled staff. This review only applies to the two women I experienced who work at this hotel. One was at the front desk, and another working in the "restaurant" taking orders. In the first incident I called the front desk to ask a question, and the woman who answered had a major attitude when I thought she couldn't hear me. She basically snapped on me. I was stunned at the way she handled my call. Second incident was the next day when the woman at the register walked off while I perused the menu without saying anything. Once she came back she asked, "Are you going to order anything because I am leaving in 2 minutes". Once again, I was stunned. I could only laugh in disbelief. As for the daily protest, the manager Peter was so nice when I called to voice my concerns. He apologized several times and offered to make things right. Peter, I suggest you send your staff to hospitality training ASAP! Or are they just disgruntled? Either way it's highly unacceptable for them to snap on guests especially us loyal Hilton Honors members.