I’ve been a guest at Calamigos Guest Ranch 5+ times, visited for an event/offsite, and my wife has spa treatments 10+ times since we moved to LA. In the past, the staff has been very helpful and professional. However, last night i had a call with an extremely disrespectful and unprofessional staff member. Im considering booking a family trip (8-10 rooms) at Calamigos for a weekend this summer, and i called about a question regarding their restaurant. The person proceeded to tell me im not allowed to go because im “not a guest or member”. I explained the reason for my question and he continued to tell me i cannot go because im “not a guest or member”. He refused to answer the question i had. I'm honestly shocked. We usually stay at San Ysidro Ranch, Rosewood Miramar, Post Ranch, Ventana etc and have never been treated like this. This is not a place that respects its guests and hope that they can correct their disrespectful behavior. Even if i was just a random person, you should treat people with respect regardless of their wealth or status. Very sad to see.