Hotels near Kids Empire Pomona in Los Angeles

We stayed March 15 to 17, 2023. Amanda was amazing, asked for an early check-in, she made sure we had it then followed up to make sure we were all set. I had a health medical emergency (hit the emergency button on the phone in the room) and the staff was at our door in one minute, and Tony from the front desk then ensured paramedics got to the room, then secured the room. Staff made sure my husband knew when he arrived later that night and then they followed up to make sure I was okay. This staff, all of them, Georgia? the housekeeper all work together to make sure our stay was excellent. Food is super delish too, and the manager in the restaurant is the best, making certain everyone is all set. THIS IS OUR FAVORITE property (we each are Hilton Diamond), stay here many times, but the extra care and follow-up is so appreciated and reflective of the management. The property is beautiful and quiet, and extremely well maintained.

The room I had was a suite. I was happy with the set up of the wheelchair accessible bathroom with a tub. There was a shower chair available if needed. I had breakfast in the restaurant twice. It was alright. I would definitely stay here again. Someone made the reservation on my behalf, and, in turns out, they made the reservation for one day fewer than it was supposed to be. The Sheraton Fairplex was completely booked, so I had to move to a different hotel. None of this was the fault of the hotel. It was nice that they allowed me to stay in the room until 4:00, so that I had time to find a different hotel.

Upon our check-in we immediately noticed trash strewn about the grass areas and dozens of cigarette butts scattered about the walkways and lawn. There were plastic bottles, food scraps, wrappers and various other gross items strewn about the grass areas outside all of the rooms. In 25+ rooms there are families living at the property (on a permanent basis) that clearly do not care about the other hotel “guests”. In the evening, furniture from inside the rooms had been moved out to the walkway and lawn area. From 7:30p until well past midnight there were adults speaking very loudly and children running about screaming in the common area. On both sides of our room were adults smoking in non-smoking rooms. I expressed my displeasure on the first and second day to the front desk staff, but nothing changed. As for the room itself, the floor and the bathroom clearly hadn’t had a deep clean in a long time. We used sanitizing wipes on all the hard surfaces before settling in. In hopes of getting the room well cleaned on our first night, I left a tip for housekeeping. Imagine my surprise when the money was taken BUT the room was NOT cleaned. The only thing we got were new towels left on the bed. We had stayed at this property several times in the past, so were SHOCKED by the change. It was our favorite hotel because we travel with dogs. Prior to this stay, we were able to safely walk dogs at any time of the night or early morning. It's also near several great food choices. Previously, the rooms had been very clean and the grounds well maintained; not any more. This is such a disappointment. I will not be returning.

Book two big bed rooms, the bed is very big, the thin person feels that one can sleep three people, there is no breakfast there, not far from the early shop opened by the Chinese, it is cheap and delicious, the boss is very good Chinese Communication, the parking lot in front of the door, the hotel location is close to the high speed, a bit noisy, the hotel facilities are generally sanitary, others are good, it is worth staying

The hotel breakfast is super rich, it is the best I have in the United States, the yogurt dessert bread coffee juice has, the room is also the most comfortable, impeccable ~ cost-effective ~ next to 50 meters there is a macic inside the cosmetics is very complete

Complete facilities, sufficient parking spaces, good surrounding environment

MY husband and I stay here quite often. Always clean, nice clean poo and really great since they have started serving breakfast again which includes waffles and bacon and all the other breakfast basics! We don't have children so always have our 5 lb, very well mannered chihuahua and the staff always ackwledgea her. While the area itself is not the greatest, they Have done a great job in keeping those who are not paying guests away. There are 2 things they need to work on which are the laundry rooms. They installed a new system which you can access via an app, and helps to avoid having to have quarters, but it doesn't work properly and very inconsistent which is the same as their ice machines. Maybe their equipment needs to be upgraded in an effort to keep up and operate with this newer technology. It they can get this ironed out they would get.a perfect 5 stars from me.

This is the best motel I have ever stayed in. There is a refrigerator, a microwave, and four bags of coffee for free. Hygienic and quiet

Breakfast is basically coffee and bagged cakes, and nothing else. Coffee tastes good. It is very convenient nearby and there are many restaurants and convenience stores around. Traveling is very convenient. Hotel location is also very good, very quiet.

I had a good stay I stayed in room 253 smoking room it was pretty clean nice shower pressure the noise level was minimum the staff was courteous and kind I'll be definitely going back it's also pet friendly which is very convenient and you get a couple up HBO channels and there is laundry and snack machines on the premises