Best Western Fowey Valley

Very good service, easy to find the address , and friendly staff.

The staff was very nice . They help me register for free car park for late check out . Very friendly . I highly recommend u guys join this hotel .

Stayed two nights in a deluxe room, first floor, facing the garden - room 16. The room was spacious and very clean, with a fridge, tea and coffee making facilities, hairdryer, robes and slippers and had a lovely view over the back garden with no noise from the back car park, (although we could hear the TV in the adjacent room). The bed was very comfortable with quality bedding and the bathroom had lovely smelling toiletries. We found the room very hot and had the windows open during our stay, but that may have been due to the lovely weather we were fortunate to have (there was a fan in the wardrobe). There was a good selection of food for breakfast, with food cooked to order. The restaurant was shut Sat and Sun night, so we ate locally at The Globe (which I can thoroughly recommend). Drinks at the bar were hotel prices and paid for, not added to the room bill. The outside heated pool was a bonus and the pool area was a real sun trap, with pool towels provided from reception. However, the pool is in need of some urgent maintenance, as there are LOTS of tiles missing on the steps, leaving the edges VERY sharp and likely to cause an injury. All the staff were very friendly and helpful, offering advice of places to visit and best car parks to use etc. Trina and Jane on reception were very efficient and helpful and are a real asset to the hotel. Thank you and we hope to return.

Parking Ample parking in the main and overflow carparks! Room The suite was perfect for the family. Room 1 was spacious and room 2 was perfect for the children. Everything in the room was clean and tidy. Mattresses are perfect! I wonder if Mattison Contract Beds sell direct to the public!!! Staff Restaurant staff friendly, understanding and attentive! Trina and Jane on reception were excellent, friendly and very helpful! Pool Water nice and warm! Heated water circulating nicely! Loccation Ideally located for anyone wishing to visit popular tourist destinations - inland and on the coast. Check-in The welcome upon arrival was rather lacklustre. At one point it felt that we were being rushed when advised to decide about breakfast in the morning rather than spending time to help us decide during check-in. Very matter-of-fact! Another guest being seen before us seemed to get the same matter-of-fact trea**ent regarding her query/complaint. Shame really, as Jane and Trina were exceptional! Breakfast Breakfast, albeit lovely, was overpriced. Although the choice was mine, you're almost held at ransom. Q Coffee cafe just around the corner, which would have been an option... Choice and selection reasonable, though I'd prefer a buffet-style breakfast. I'd suggest a selection of cheeses on the Continental Breakfast station. I'm sure there would have been some available if I had asked. Bathroom There was a strange "astringent" smell, that I recognise from a blocked or not so clean drain - easily resolved and maintained! Pool This could do with a re-tile and regular clean. Quite some detritus at the bottom of the pool. Filters might need a clean, more chlorine and general maintenance. I've come away with an ear infection and one of the children vomiting after swallowing the water. Again, easily resolved.

Good onsite parking, typical Best Western, however, exemplary service from all members of staff with a special shout out to Jane. I'd also like to note excellent food at both dinner and breakfast. Will certainly stay again if visiting this area. Thank you!

Great stay and very clean and comfy

I can only say what and how we feel personally, we had the best and most enjoyable stay possible.as normal in Cornwall there is an endless variety of things to do and places to visit

Nice hotel, extra bonus having a pool, although needs a little attention in places, lovely staff, lovely clean rooms, We had a luxury room the bed was mega, Breakfast good, good variety, would def stay here again, The only downfall is Lostwithiel hasn’t got much to offer, a few pubs, Chinese, the fish and chip shop was closed at 7.30. Looe, st Austell not far away