Hotels Near DSW Designer Shoe Warehouse in Louisville

The rooms are large and well appointed. We loved walking to the playground, restaurants and walking bridge. The pool was clean and had a nice courtyard. The staff was stellar. Mia was friendly and helped with restaurant recommendations. The gentleman monitoring breakfast service was amazing… told us the history of the area and gave me pointers on how to make the best chocolate chip waffles. A few kinks… No one told us how to get in and out of the courtyard so we thought we were locked out of the hotel in our swimsuits… luckily we had brought our key and found the gate that led out of the courtyard into a different door. The other thing to know is that they claim to have a restaurant and bar but they don’t. We didn’t really care but if you are expecting it, that’s kind of a downer. The breakfast is basic but we are grab and go people so we were happy with yogurt and fruit. I’d definitely return.

This was the second stay for my husband and I at the Cambria. Our first trip was in 2022 and we loved the hotel so much we booked it again for our 2023 trip. Check in/check out was extremely smooth. The staff was very friendly and accommodating. Our room was clean and had all the amenities. There is on site parking and an overflow lot across the street. The location is great, so many things to do and see within walking distance. And our favorite thing about this place, the on site bar :) When it get's later in the evening and you do not want to walk the city streets or places are closed at 6:00, you can come back to the hotel and continue to have a couple drinks!! I highly recommend this place to all of our family and friends. We will be back in 2024!

The rooms are hit or miss. I stayed in one room that was perfect and another where several items in the room was damaged.

was driving from Chicago to Florida and stopped here to rest. Definitely worth the money considering how simple it was to book the room, check in, and the whole experience. even checkout was simple, 10/10

The hotel is beautiful and in a good location on 4th Street. Multiple restaurants and bars to eat but be sure to set reservations. The beds were comfortable but the sheets were very stiff and there was no thick comforter. Parking can be a little confusing, more signage needs to be visible because of valet and everything else the parking garages are hard to see. We had a larger vehicle and had to use a different parking garage, and due to all the valet in the front part you couldn't see where that parking garage was therefore we ended up parking in public parking garage down the road. Hotel staff was good about this and refunded us for the hotel parking so we was not double charged. One thing that I noticed that would be a big help to visitors is more signage within the hotel and parking garage. The hotel is very large and all the floors look the same so you can get quite turned around with which Tower you're going to or where the restaurants are located. For example, it would be good to have some signage inside the elevators so that you know which floors have access to which restaurants/skywalk. Would definitely recommend this hotel and will be staying here again.

Residence Inn is the perfect clean place to stay for one day or long stay because you can cook in your room with a suite to entertain a guest, go swimming, exercise and enjoy the nearby restaurants, along with a wonderful continental breakfast with great customer service . The manager, Mark does an excellent job . I will stay there again and again when needed. Thank you staff for the smiles!

Close to the airport, convenient parking, simple breakfast, low requirements. However, there are many restaurants nearby, and you can walk on foot and find a Chinese restaurant. It’s quite appropriate to go to the show or transfer accommodation.

I was traveling back from a work related conference in which I brought my wife and pet along. I knew the drive home from the conference was too long to make in a single day, so I decided to book a room partway home. I have been a HHonors Diamond member for more than 20 years, so I am very loyal to Hilton properties. The Hampton Inn New Albany Louisville West seemed like the right place to stop, but I could have choosen to stop a little earlier in my drive, or drive just a little further. But I choose this particular hotel because they listed having a $50 pet fee. Some Hilton properties charge a $50 pet fee while others charge $75, so I was careful to choose a property with a lower pet fee. I booked the room, noted online that I had a pet, and followed through with my stay. Because Hilton has a great iPhone app, I checked out using my phone, and later that day I was surprised to see on my emailed receipt I was charged a $75 pet fee. I’ve followed up three times with management to get a refund of $25, and I’m now being told regardless of what is listed on their website, the pet fee is $75. On my third call to dispute the charge the staff person had the nerve to say I should have called to verify the pet fee. This made me furious!! Frankly, I’m tired of being given the runaround. I finally called the main corporate number and filed a claim. While on the phone with corporate they verified their website STILL says their pet fee is $50. I don’t have any complaints at all with the room. It’s a nice property, consistent with other Hampton Inns. The staff was fine, the breakfast was actually a little better than most. But management at this property has the poor judgement to deny one of their most valued customers a refund of $25 they are obligated to pay. I shouldn’t have to make 4 calls to fix this. Making matters worse, almost a month later they still advertise a $50 pet fee!!! I’m headed back to Louisville in 2 weeks and will be staying overnight very near this hotel. Needless to say, I’ll make a point to never stay at this property again.