Quality Inn & Suites
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Lubbock

Quality Inn & Suites

5828 I-27, Lubbock, Texas 79404, United States
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With a stay at Quality Inn & Suites, you'll be centrally located in Lubbock, within a 10-minute drive of Texas Tech University and Clapp Park. This hotel is 1.7 mi (2.7 km) from Hub City Unleashed Dog Park and 3.3 mi (5.4 km) from Buddy Holly's Grave.Show More
We Price Match
hotel overview picture
3.6/5Cleanliness: 3.6
All 33 Reviews
Amenities
Public ParkingFreeFitness Room24-Hour Front DeskWake-Up CallWi-Fi in Public AreasFreeBusiness CenterFax/Copying Service
All Amenities
Surroundings
Airport: Lubbock Preston Smith International Airport
(16.3 km)
Landmarks: Lewis Park
(430m)
Landmarks: Botanica Comunidad Indigena
(450m)
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Rooms

Guest Reviews

Policies

Services & Amenities

King Suite - Accessible/Non-Smoking
9

King Suite - Accessible/Non-Smoking

1 King bed
Free Wi-Fi
Non-smoking
Refrigerator
Towels
Microwave
Desk
Room Details
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King Suite - Non-Smoking
13

King Suite - Non-Smoking

1 King bed
Free Wi-Fi
Non-smoking
Refrigerator
Towels
Microwave
Desk
Room Details
Check Availability
King Room with Two King Beds - Non-Smoking
10

King Room with Two King Beds - Non-Smoking

2 King bed
Free Wi-Fi
Non-smoking
Refrigerator
Towels
Microwave
Desk
Room Details
Check Availability
Standard Room,2 Queen Beds,Non Smoking
11

Standard Room,2 Queen Beds,Non Smoking

2 Queen bed
Free Wi-Fi
Non-smoking
Refrigerator
Towels
Microwave
Desk
Room Details
Check Availability
2 Queen Beds, Accessible Room, Non-Smoking
8

2 Queen Beds, Accessible Room, Non-Smoking

2 Queen bed
Free Wi-Fi
Non-smoking
Refrigerator
Towels
Microwave
Desk
Room Details
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Guest Reviews(33)

3.6/5
Verified Reviews
  • Cleanliness3.6
  • Amenities3.6
  • Location3.6
  • Service3.6
J‍o‍s‍e‍p‍h‍ ‍H
August 17, 2024
Our hotel room that was already unlocked and stunk like body odor. When we tried to cancel at the front desk, the girl began screaming and name-calling at us.. Even after PriceLine got on the phone with her, the girl refused our refund. We're now resolving it with corporate.
M‍e‍l‍i‍n‍d‍a‍ ‍D
June 24, 2023
Pull out bed had no linens. Front desk said they were out. Second night, got linens. Asked for a couple of spoons, was told they were out. We went to get a couple of knives to make due with. Front desk guy comes over and started slamming drawers and cabinets where there were some spoons found. Asked what time coffee was available since we were leaving out before breakfast. Was told, I don't know. Went to watch TV to discover the remote was missing batteries. Went to front desk guy again, only to be told there was no batteries available. When asked if we were just out of luck to be able to watch TV, he said sorry we don't have batteries here. I said wow and walked away. He asked for room number and said if he by chance found any, he would bring some. Came back to room, friend went to call front desk to ask about General Manager, only to discover the phone doesn't work. Called from cell phone to be told he said he would be right there with a different remote. He said he told me to be patient and he would get them.
T‍a‍t‍u‍m
August 22, 2022
Our bed comforter had giant yellow and brown stains on it. There were pretzels all over our room floor. The hallway smelled of **** and the rooms smelled stale. Not a very clean property at all.
V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
August 9, 2022
One of the cleanest stays we have had. Housekeeping was super nice and helpful.
S‍t‍e‍v‍e‍n
April 19, 2022
There were cockroaches under the bathroom sink.
L‍e‍a‍h
March 22, 2022
It was ok i called ahead because i knew j would be in late like 3 am and all i could get is we will wait for night audit....most places will just check you in early if you call ahead so i was stressed the whole way there wondering if i would have a room or not when i got there with my 3 kifs at 3am. Then the next day there was a birthday party at the pool so instead of making the party just leave they closed the pool early and having kids the pool was one of the reasons i booked it. Also the hot tub was in no way hot what so ever so overall not an amazing experience. The lady who rab the feont desk did come up and fix the ac for us so that was nice.
t‍i‍m‍o‍t‍e‍o
November 1, 2021
All the service were excellent. No complaint
J‍o‍s‍h
March 7, 2022
Site was older but ok. Rooms were reasonably comfortable. My complaint is with not having hot water and the apathy shrug shoulder attitude of the staff about it. No one is happy after taking cold showers before an event. There was no attempt to correct, apologize, or appeal if grace. Just maintenance is coming.
J‍i‍m
January 25, 2022
Lamp on table had a broken switch. Needed to use wall plug to turn off and on. Desk was missing a chair, we had to borrow one from the breakfast area. Hot water failed and staff was slow to respond. Several rooms making same complaint. We temporarily left hotel and went to a nearby hotel that allowed us to take a shower. I won't stay at this hotel again because there are 5 others nearby.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 60
With a stay at Quality Inn & Suites, you'll be centrally located in Lubbock, within a 10-minute drive of Texas Tech University and Clapp Park. This hotel is 1.7 mi (2.7 km) from Hub City Unleashed Dog Park and 3.3 mi (5.4 km) from Buddy Holly's Grave.

Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a fitness center. This hotel also features wireless internet access (surcharge) and a vending machine.

A complimentary buffet breakfast is included.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Make yourself at home in one of the 66 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.

Services & Amenities

Fitness Room
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About This Property

Nearest AirportLubbock Preston Smith International Airport
Distance to Airport16.32KM
Average Price FromEUR83
Hotel Star Rating2