We stayed here for a week in March and had a fabulous week. We were allocated a junior suite on the 3rd floor, overlooking a small courtyard. The room was large with a huge bed an extra little annexe and was very nicely appointed with a lot of character. There were even novels in English placed in the room. Breakfast was good with coffee brought to order by friendly staff. The reception staff were also very friendly, with especial thanks to Barbara who once she understood I wanted to try to speak Italian was very patient with me and made a point of chatting with me every day. The hotel is ideally located for a walk on the city walls, which we walked several times. Just up the road from the hotel there are several restaurants and a range of shops including a supermarket. We took the train from Pisa airport to Lucca and it is about a 15 minute walk from Lucca station. It is very easy to walk around everywhere in Lucca from the hotel and we thoroughly enjoyed exploring the city. In short, the San Luca Palace is a lovely little hotel in a beautiful city.