What a wonderful hotel this is from the very friendly, helpful staff (with special mention for Alessandro and Claudia, the receptionists) to the free buffet offering drinks, cakes, pastries etc from noon to 19.00 (including Prosecco from 17.00). Breakfast was also special with an extensive buffet including cereals, fresh fruit, pastries, cakes, yoghurts, 3 types of bread, bacon, boiled & scrambled eggs plus juices and tea/coffee. This takes place in the charming breakfast room overlooking the botanic gardens. Our bedroom had just been renovated and had a very comfortable, large bed, a spacious bathroom with bathtub, tv, free Wi-Fi and tea/coffee etc. If ever you visit Lucca I would recommend staying at this wonderful hotel.