The hotel, a 13th restored palazzo, near the center of Lucca, was welcoming, very modern in design and the staff excellent. For a guest, nothing was too much trouble. It was a pleasure to open the shutters of our room and see and hear Lucca waking up. There was a vast array of delicious breakfast dishes, fruit and savory for all tastes. Guests with food allergies would not have to be anxious. Transport to and from Pisa Airport was arranged by the hotel and proved very efficient.