Le Royal Méridien Doha

Wow I had a great time

Nice 👍

My mom and uncle recently stayed at Le Royal Meridien in Lusail for three days, and we were thoroughly impressed with the experience. The staff were exceptionally attentive and always ensured we had everything we needed. They were incredibly helpful, making my mom's and uncle's stay comfortable and enjoyable. The hotel's ambiance, amenities, and overall service were top-notch. We highly recommend Le Royal Meridien for anyone looking for a delightful and hassle-free stay in Lusail. Thank you to the entire team for their outstanding service!

Everything was a 10/10. All the staff were extremely friendly.

I have just checked out from the hotel one hour ago , it was the worst hotel stay in life .. starting with construction work in the spa which was not notified to us ,, when we did the booking through (Ameena and Abdul Raheem)the receptionists we were promised that we would be given complimentary breakfast if we do the booking through the hotel directly and not via a third party like booking,agoda..ect and no other compensation for the inconvenience caused by not having the spa services that was not mentioned in any of the hotel’s official platforms Nor we were notified about it prior to payment completion , but basically and logically as fooling for the guests , all what we got is apologies and sorry !! When we started our next day morning in a very good positive vibes away an anything mentioned above we were still slightly satisfied ignoring all the unprofessional matters we were facing in our stay , we went to have our breakfast that is mentioned earlier yesterday by two different agents that it will be inclusive and complementary for us to as per staffs Abulrahim and Amina along with their incharge manager they discussed this matter with whom agreed to provide us with Breakfast only and nothing else. But we found our selves to be chased after as if we were criminals by the restaurant receptionist called Amal kept going and coming more than 5 times infort of every one which caused so much embarrassment for all of us , she kept saying the breakfast is not inclusive . Once we sat on the table a staff called (Mohsen) came to us in very rude , disrespectful, unprofessional , impolite, discourteous whom did not introduced himself, nor said hi or hello and started the conversation with (once you finished your breakfast we will bring you the pill) in a very very very caddish way and when we asked him to introduce himself he refused infront of all guests and some people started starring to us which caused so much embarrassment and when we asked him for the second time he introduced himself unfortunately he didn’t accept any kind of discussion or our opinion to his attitude, we asked to contact with his manager he refused at the first time and when we asked for the second time he brought Mr.Hussain and we sat with him explaining what happened and the way he was dealing with us , unfortunately he was just saying sorry and didn’t take any action with the one who embarrassed us infront of everyone and how he changed our vacation mode into depression , we felt he defended the staff and didn’t take our feedback and customer right seriously