InterContinental Hotels Lusaka

“good staff, nice and clean room and good location. All what you can ask for when you will be out and about during the day.”

Excellent customer service. Wonderful amenities. They keep exceeding my expectations.

I had already envisioned my room based on my previous stay; however, I was unexpectedly surprised to be ushered into an even more beautiful room that took my breath away. Total relaxation, spacious, comfortable bed/pillows, modern design and my favorite big bathtub. The staff remembered me by name and their constant interactions made me feel at home. I ordered room service which was ok though the oxtail was bland and could be done better (the Zambian way). I could not get internet on my iPad & iPhone which was sad - I was told this had something to do with the system that could only allow certain models of Apple to access Internet. Other hotels do not have this challenge so please look into this. Overall, a home away from home, always warm, relaxing and definitely 5-star service that has not failed. I can't wait to come back again soon. Kudos to all the Team from Bora, Abigail, Chipo, Ronald, Thomas, Sylvia, Fred (too many to mention by name) for their professionalism.

The staff is incredible always ready to help and kind

As always, the room was clean, beautifully and comfortable. Access to rooms is restricted to guests which increases comfort with respect to security. Check in and check out was quick and efficient. Conference facilities are well equipped with good sound systems and air conditioning.