Top rated hotels in Lyon

Citadines Part-Dieu Lyon
3.9/538 Reviews
3rd arr.La Part-Dieu
It is best to give the map at the same time, as well as how to get to the hotel by public transport from the Central Railway Station, so that you can travel freely by train. In addition, the map given by the hotel is not very clear. In short, this hotel in Lyon is still good.
Citadines Presqu'île Lyon
4.2/566 Reviews
2nd arr.La Presqu'ile
On the plus side, great location and friendly staff. Overall not bad. Paid a higher rate during the 'Festival of Lights' given high occupancy in the city. Location was great for the local sights and sounds and there was abundant good good options right out the door. But arrival was a pain - no driveway as hotel is situated on a pedestrian only / walking street. It was raining when we arrived. Guests should be given clear instructions on where to drop off for the shortest covered walk (we had alot of luggage) to the lobby. It was very distressing for check in / check out if you don't know where to call an uber from etc. We paid more to book a deluxe 1bed room which included airconditioning (vs normal 1 bedroom without AC). The extra paid was a waste of money, as in winter the AC doesn't work. I had the impression that it was centralised cooling and heating - so paid more for that function but felt silly that the hotel charged me more for AC during winter I didn't need / couldn't be used! Heating was not from centralised air vents but instead was from an electric wall heater. I would almost consider this misrepresentation esp during winter. They shouldnt offer this option to pay more during winter. The lighting was dim and poor and there were no soft touches in the room at all. Felt so spartan. Not even a chair in the hall to sit and put shoes on etc. And they shut all doors and turn of all lights so when you first enter the room definitely didn't feel inviting. Importantly they couldn't even fix the clothes hanger in the toilet. Nowhere to hang towels clothes etc. Also needs luggage racks for short stay guests. The base of the apartment is okay but maintenance and upkeep could definitely be improved. Better lighting in room would make a big difference. Fluorescent /white light needs to go!!

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.