3-Star Hotels in Lyon

I stayed here in August and November and am returning in December. (Visiting my daughter on her erasmus year). On both visits to date I have found the rooms, whilst compact clean.and well maintained. The beds have been very comfortable. The rooms have a decent hairdryer, fab showers, free wifi, tv and tea and coffee facilities, which the staff are only too happy to top up. Breakfast is mainly continental (although there is bacon, sausage and egg available - just not my choice) lovely and fresh selection of meats, cheese, fruit, cereal, breads, juices and hot drinks - self serve. The staff, different on both visits, have always been welcoming and friendly. Location wise - perfect, close to trams and buses and easy to access to main train station. Easy to access all sights of interest. My husband and I look forward to revisiting in early December.. the only downside the price in December (during festival of lights) is nearly treble... but that appears to be a similar trend in other hotels at this time. Overall, an enjoyable stay.

I had the misfortune to stay at this hotel for one night in May 2022 with my mom. At the arrival the receptionist is very nice, aknowledging the fact that we had already paid for the stay through a deal on booking. As the room was not ready yet, we leave for the city centre and as we come back in the afternoon, two other guys at the reception, barely speaking any English or French, hint that we had to pay for the stay. Somehow we manage to be understood and we only have to pay for the ”tax de sejour”. Let's speak about the rooms - I understand that this is an extremely basic hotel, but for the price paid one would at least expect a decent room. Well, this is definitely NOT the case. Rooms are tiny - literally. No hooks to hang clothes, no bathroom shelf, leaving the nice option to leave all your toiletries on the floor. The towels are two tiny towels that might be used to dry your mouth (maybe) after cleaning your teeth - hoping that the sink is not clogged and not fixed (as it was four our case, even after having promptly informed the reception). The TV has NO other channels if not French speaking - I understand we're in France, but haven't you heard of satellite? The AC does not refresh this tiny hole, and even in May, we had to sleep with our windows open not to suffocate What else to say if not: save your money and go else where, for that rate you can absolutely get better accomodation

Sitting next to Gare de Lyon, this hotel offers great accessibility, metro, tram, bus, is just across the street. Make it easy to travel to old town center. The room was spacious enough for 2 travelers with backpack. Plenty of space to put our things. Aircon was ok for a hot day in Lyon, gave us a good night sleep. Bathroom also very clean. The hotel manage to give our request days before the trip, appreciate the great communication. The only draw back could be the carpet floor can be a little bit cleaner. Overall the experience and the stay was great.

Since I came to Lyon to the lumiere festival and knew I’d stay up the whole night, I booked and paid in advance for the late check out (to leave by 16:00 if I remember well). When I checked in, the receptionist asked what time I would leave. I said I didn’t know. She told me to give an approximate time. I said maybe 14:00 and that I would see. And asked her if there was any problem if I left later than 14:00, she said no. The next day, they called the room at 13:30 and woke me up, to ask if we would leave by 14:00. My friend told them that we would see. Ten minutes later, the cleaning lady just walked in without knocking. Really rude. And told us that she needed to clean the room. I think we left the room around 14:15. Went to the reception. Explained my problem. The person at the desk was very polite, told me the person who did my check in made a mistake and went 2 times inside to speak to the manager. Who happened to be the same person that did my check-in. I wanted to talk to her, and the other employee told me that she couldn’t see me but would refund the late check out payment. I didn’t want to get more annoyed and left. I always have a good stay at Ibis. And even though I mostly use Airbnb nowadays and also use other hotels when I travel, I tell everyone that I like to stay at Ibis if I have the chance, because I always know what to expect in terms of comfort, cleanness and service. Well, it was the first time I was treated like that. And even though at the end of the day, it’s nothing serious, I just lost maybe one hour of sleep, I’ll make sure I’ll tell everyone about it. Because the manager was just 3 metres away from me, behind the wall, and I could hear her. She couldn’t bother stepping out of the door and apologising. That’s what I expected and wanted. But instead, they wanted to get rid of me by giving me this few euros refund. I hope whoever reads this understands that sometimes it’s more important to face the client and apologise than just disrespect the client by not wanting to see them. I’ve told this to some people and will tell many more. Because I’m like that. I’ll try Ibis again, but less frequently depending on how this e-mail is answered.

On the plus side, great location and friendly staff. Overall not bad. Paid a higher rate during the 'Festival of Lights' given high occupancy in the city. Location was great for the local sights and sounds and there was abundant good good options right out the door. But arrival was a pain - no driveway as hotel is situated on a pedestrian only / walking street. It was raining when we arrived. Guests should be given clear instructions on where to drop off for the shortest covered walk (we had alot of luggage) to the lobby. It was very distressing for check in / check out if you don't know where to call an uber from etc. We paid more to book a deluxe 1bed room which included airconditioning (vs normal 1 bedroom without AC). The extra paid was a waste of money, as in winter the AC doesn't work. I had the impression that it was centralised cooling and heating - so paid more for that function but felt silly that the hotel charged me more for AC during winter I didn't need / couldn't be used! Heating was not from centralised air vents but instead was from an electric wall heater. I would almost consider this misrepresentation esp during winter. They shouldnt offer this option to pay more during winter. The lighting was dim and poor and there were no soft touches in the room at all. Felt so spartan. Not even a chair in the hall to sit and put shoes on etc. And they shut all doors and turn of all lights so when you first enter the room definitely didn't feel inviting. Importantly they couldn't even fix the clothes hanger in the toilet. Nowhere to hang towels clothes etc. Also needs luggage racks for short stay guests. The base of the apartment is okay but maintenance and upkeep could definitely be improved. Better lighting in room would make a big difference. Fluorescent /white light needs to go!!

We needed to stop en-route to M****illes and also needed EV charging. It is the first time we have used B&B Hotels and it won’t be the last. Booking is easy via the app and it is worth contacting the reception and saying that you have an EV. We arrived, booked in, were given one code for front door, garage and room and when we parked up there was charging point ready to use. The rooms are functional, clean with more sockets than you can ever use - nobody has that many devices - comfortable beds and great conditioning. The breakfast was included and was all you needed for the journey ahead. The receptionist was most helpful and guided us to a local brasserie George being Sunday that was a blessing.

We stayed, in this ”little gem” of a hotel, for a one night stay. It was Delightful. The front of house receptionists - that made you feel welcomed, appreciated and requests of no difficulty for them to service our needs - Wonderful. Was it because one of the two female receptionists Mother was born in Adelaide, Australia - the country of our birth - being from Melbourne,Victoria - although we live in Budapest, Hungary ??? Trust she accepts our invitation, you have my e-mail address - authority to use for our contact - her planed trip to Budapest, Hungary - that we play a travel guide role to her for her stay. Internals of this hotel colour of decor carpets - the actual room facilities - Splendid. Location - the large historic ”Place” or Square that fronts the hotel - the vibrancy of life in it, restaurants and outside market - people movement, from ”all stations in life” - culture & backgrounds - Joyous. The railway station next to the hotel - public service of trains, metro, trams and buses - makes a travellers life - Hassle free - and provides easy Mobility around the splendour that is Lyon,France. 5 Star - we rate this Hotel and my reputation is that I'm a hard marker. We will return - sooner than later.

The hotel is ideally located, very clean and well-equipped bathroom, comfortable bed, convenient breakfast in relation to the price of €10. We had a business with 3 people from the reception, all three very friendly and professional. The Tilsitt Park is to avoid strongly after booking a week in advance, we arrive on day J and the staff of the badly friendly parking to possible announces that it is complete, that we had badly understand and it puts us there! I recommend this hotel but not the Tilsitt parking.

Stayed 3 nights here in early September 2022. The hotel is right next to the train station in a building with the Mercure and Ibis budget hotels inside as well. At the moment, and still, the same entrance is used for the Ibis styles and budget hotels, which is a bit bothersome. Staff not friendly / welcoming. Breakfast is basic, often supplies are not refilled (staff very slow) and messy. There is not a lot of space. The bar is closed so for the welcome drink had to go to the Mercure hotel bar. Room was on 9th floor with a nice view of the train station. It was very quiet - they have 2 windows. Bed was very comfortable and clean. Room itself a bit worn down (walls etc.), but I guess it is a busy hotel and not all travelers behave. Overall a nice base for the weekend in Lyon. Walking time to the city centre and the main tourist sights amounts to around +-30mins. WARNING!: Be very careful with the vending machine here, next to the reception & elevators: a bottle of water costs 2 Euro. I was charged 3 times 2 Euro for one water bottle and I am now trying to figure out how to get my money back! Also very strange that as a Gold member they do not provide 2 bottles of water for free in the room per day!

Nice, clean hotel with friendly staff. Good value for the money. Parking was easy to get to and the hotel was quiet. I don't know what else to say but this review site requires that I put at least 200 characters before I can submit my review which is kind of annoying.