I have stayed at Four Points on multiple occasions over the last few years before my most recent stay there this past weekend, hence why I booked here for my partner’s and mine’s little weekend getaway to the city. I also booked here knowing they offered gated/secure parking for those not using vehicles on during their stay (I.e. “the park and fly”) When booking I had questioned whether we could park our vehicle on site in the secure area knowing that our time of arrival was going to be far prior to check in time. I got the okay to my parking question when speaking to the front desk, so we booked! Upon arrival, I had to ask the front desk twice for the gate code to the secure parking as our first encounter they only gave us our parking pass but did not include the parking code. We dodged pot holes throughout the general parking area as well as the secure parking area which was less than ideal. Ultimately though we were able to park our vehicle, order our Uber and get to our destination on time. Fast forward a few hours I was able to check into our room on the app, which was nice given we were 45 minutes - an hour away from the hotel for the day. We finally arrived to our room later that evening and we’re able to get our rooms keys and get our things from our vehicle to bring up to the room. Upon re-entering the building from the secure parking area, we both swiped our room keys on the building door to enter to no avail. Prior to turning around and almost walking through the vehicle gate drive through and around the building to the front door, my partner pulled on the building door and came to the realization the door was never locked (big yikes!) so anyone hotel guest or not if able to get into the parking area had unlimited access to the interior of the hotel. That in itself made use feel uneasy. We used the room for solely sleeping in a bed and getting ready/showering for the next day of our trip. We arrived on a Friday and stayed through Monday morning (3 night stay in total). Each and every morning when I woke up, I couldn’t figure out for the life of me why I waking up completely congested and itchy face, eyes, throat, etc. Sunday morning I made a very uncomfortable discovery…. Our entire hotel room was LITTERED with mold growing out of any crevice in the room. The bathroom door frame was completed surrounded by mold growth (see photos) and we found evidence of peeling wallpaper near the patio door with mold growing up the wall where the door/window meets the wall. The only thing I’m allergic to is mold so it all started to add up in why I was feeling so miserable every morning after sleeping here night after night during our stay. In addition to looking for more evidence of this untimely discovery we came across uncovered wires, loose and/or broken outlets in our room (adding to a few more safety hazards of our stay). While the front desk personnel did document my concerns upon checkout, I do not recommend anyone to stay with Four Point
100 Reviews