Le Palace d'Anfa Reviews

The shower bath was not in good condition

Great

Very nice, I really liked the hotel and the room, I have nothing more to say

The first time I stayed in a hotel in Casablanca, the location was good, the breakfast service was good, it was in the coffee shop on the ground floor, and in the morning I sat and watched the busy traffic on the street...

Because of poor sleep, I clearly asked to change to a room on a high floor that was not at the elevator entrance of the stairs. As a result, I was changed to the second floor just next to the elevator entrance. I asked to change the room again and gave me the smallest room in the store, 10 square meters. The premise is I did not book a basic room type. Argued with the front desk all night and basically didn't sleep. The experience is very poor, it is not recommended for everyone to stay.

非常一般，國內招待所水平

They're trying to be a 5* hotel - but not delivering on the promise. We arrived at c. 10.30 on a Sunday evening. They offer valet parking - clearly our car wasn't "posh" enough as it was very difficult to get the attention of anyone. Eventually we did - but he did not speak English, so had to get someone who did. We spent 5 minutes waiting out the front until someone arrived who understood we wanted to leave our car at valet parking (!) and moved the cones blocking the area off. None of their bars/restaurants were open - despite posters up everywhere saying they were open till midnight (or beyond). Our only option was room service. Mainly we were desperate for a drink, so we ordered a beer and a diet Coke. 25 minutes later someone arrived saying they had neither of these available, did we want something else. That's really poor. In the morning I asked at reception whether they were out of stock - should I buy drinks to put in our room mini-bar. The receptionist looked shocked, made a call, and confirmed they had the drinks available - so why not when we wanted them? My partner was travelling on business, but I was "on holiday" - and planning to make use of the rooftop pool. The posters indicated that the bar was open from 4, but I assumed the pool area would be open during the day. Not so. The door was locked. I asked for it to be opened at 3.30 and sat there until after 5pm - no member of staff arrived to make the chairs up with cushions, get the bar ready, or see if I wanted a drink. Their website describes themselves as: "a luxury hotel with... an outdoor swimming pool." Not really. The hotel is marketed by tour operators (such as Thomas Cook) for holidaymakers - I fear they will be very disappointed. As a holidaymaker, the only place I could be (other than stuck in my room!) was the coffee-shop. There was nowhere pleasant to relax. Really disappointing. The bedroom was fine - if very tired. The air conditioning was very noisy and didn't seem very effective. The bedroom was also very dark. It could really do with redecoration.

Is not Greg the first problem we noticed was that our room was very dark. We reported this to Reception because one bulb was missing in the ceiling and there were no bedside lights. We were told that someone would come and put a new bulb in but they didn’t. We reported it again still no action. The next problem was the bathroom ceiling was leaking, presumably when people upstairs had a shower . There was mould on the ceiling so I guess this had been going on for awhile. We were travelling with a group of 24 and were given breakfast separately from everyone else I’m told that the breakfast in the breakfast room is quite good but the breakfast they give to a parties is inadequate and for example example they didn’t fill up the coffee jugs when they ran out The Reception is nice and the first time we stayed there earlier in the Tour, we actually had a pleasant room

One of the most beautiful and wonderful hotels I have stayed in, quality of services, professional and kind staff, good treatment, varied fresh and delicious food and acceptable prices, cleanliness of room and other facilities in addition to the strategic location and proximity to the vital areas of Casablanca

Emirates flight delay due to sandstorm. After a long wait and queue at the Casablanca Airport, we were gathered to stay the night at this prestigious hotel. Beautiful accommodation. We had a delicious dinner and stayed the night till 4am. Wish we could stay longer.

I stayed here for 6 nights. The room was big and nice, and their breakfast was very good. All staff is nice and friendly ( except the guy at the front desk). I specially want to thank a tall guy with glasses in black uniform. He helped me when a stranger talked to me in front of the hotel. This sttanger told me that he was a traveler and he needed money, so I promised him that I would give him some, and went back to my room to get my wallet. Then this tall guy with glasses came and told me that the guy was actually a local and pretending to be a traveler so he could ask for money. This staff saved me from the trouble. I really appreciate that he paid attention to a customer and made sure ai was safe. I would definitely recommend this hotel to anyone who plans to visi Casablanca. Thank you so much for great service. I want to say thank you to the staff who saved me too. I am looking forward to staying at this hotel next time, I will definitely stay here again the next time also!! Thank you super much again for very plesant stay and your kind hospitality! すごくステキなホテルでした! 部屋は広くて快適でしたし、朝食も美味しかったです。 スタッフもとても親切でした。

The hotel is centrally located, the staff is very nice, the rooms are spacious. however the hotel is over priced for what they offer and the shape the hotel is in , the hotel in general is old , the AC dose not work properly we had to change 2 rooms to get a room with a working AC Diffently not a 5 star maybe a 3 we where going to stay for 3 nights instead we stayed 1.

I stayed there for a couple of days The accommodation was outstanding The service is astonishing every employee will be at your service for any wishes. They went above and beyond to make my stay and for my family fantastic The food is really good and we got a free cocktail A really great experience overall and I will most definitely come back !!

I spent 5 days at the palace of Anfa! Hotel very well located in the heart of Casablanca and close to various amenities and restaurants! Very welcoming staff and quality bedding, no worries at this level! I enjoyed the infrastructure such as the gym, the rooftop and the different restaurants and bars! Very satisfied with my stay, I will return without hesitation next time!