Bd Abdelmoumen, Casablanca, Anfa, Casablanca, Casablanca-Settat, 20042, MoroccoView Hotel Details
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Ibis Abdelmoumen Casa Centre Guest Reviews
4.1/5
Very Good
78 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(78)
Positive reviews(52)
Reviews with photos/video(2)
Negative reviews(7)
Wing Chiu
Sweet Room By Ibis With 1 Double Bed
Stayed in Jul 2024
Business travelers
75 review
4.0/5
Very Good
Posted on Aug 3, 2024
staff is very kind and helpful. the location is good, it has supermarket nearby. there are also some restaurants.
Guest User
Sweet Room By Ibis With 1 Double Bed
Stayed in Sep 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Sep 30, 2024
Very good, the room is clean and bright, the first choice for business trip
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Guest User
Sweet Room By Ibis With 1 Double Bed
Stayed in Sep 2024
Business travelers
32 review
5.0/5
Outstanding
Posted on Oct 11, 2024
Hygiene: Clean
Environment: Good
Service: Thoughtful
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Guest User
Sweet Room By Ibis With 1 Double Bed
Stayed in Jun 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Aug 14, 2024
Very good, convenient surrounding
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Guest User
Sweet Room By Ibis With 1 Double Bed
Stayed in Oct 2023
Other
8 review
5.0/5
Outstanding
Posted on Oct 31, 2023
It is a good hotel, the room is a little small, but the staff is very good.
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GUNA1999
Sweet Room By Ibis With 1 Double Bed
Stayed in Aug 2023
Business travelers
20 review
5.0/5
Outstanding
Posted on Aug 26, 2023
The room is clean and the service attitude is very good. The surrounding facilities are complete.
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Mathew King
Sweet Room By Ibis With 1 Double Bed
Stayed in Oct 2022
Business travelers
6 review
5.0/5
Outstanding
Posted on Oct 27, 2022
The hotel environment is OK, but it does not provide free mineral water. I hope that in the future 👀 will provide free mineral water, save yourself from going to the supermarket to buy it, it is best to have a kettle, it will be perfect
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Guest User
Sweet Room by Ibis with 2 Single Beds
Stayed in Aug 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on Aug 12, 2023
Very clean, good choice
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Adil
Sweet Room By Ibis With 1 Double Bed
Stayed in Aug 2023
Business travelers
3 review
4.2/5
Very Good
Posted on Aug 4, 2023
Adorable
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873stanislavz
Stayed in Dec 2023
Couples
1.0/5
Posted on Dec 18, 2023
There is no service! Due my direct payment I claimed the staff to send me an invoice to email. It was ignored. I asked two times - after check in and on check out. Overall, I sent an email to provide that. I phoned twice - nobody picked up. Just spent my time and roaming money . Does it look like my money owned by staff?
Response from Property: Dear Sir, Thank you for taking the time to tell us about your experience at the ibis Casablanca Abdelmoumen. We regret that your experience did not meet your expectations; allow us to express our sincere apologies. At Ibis, we strive to provide a superior service experience to every customer; therefore, your feedback is very important to us. Please rest assured that we are taking appropriate action to resolve the issue and prevent this from happening again in the future. We appreciate your sharing and your concerns, and we hope that you will give us the opportunity to serve you better in the near future. Regards,
Guest User
Stayed in Sep 2023
Family
5.0/5
Outstanding
Posted on Sep 20, 2023
This is was my second stay at Ibis Abdelmoumen. Front desk and restaurant/bar staff were excellent. The room was very clean and had street view. The value of the price paid was very reasonable. I don’t agree with people who gives out 1 Star review because of the parking situation. What about everything else about the hotel? This is a small hotel in a busy district of the city. To me as long as the employees are friendly and the room is clean, that’s everything. Keep up the good work guys! See you next year. Morocco Strong!
Guest User
Stayed in Jul 2023
Other
1.0/5
Posted on Jul 30, 2023
I had a really bad experience with the parking after I finish my duty at later time I could not find a parking for my car they told me to find a parking outside which was horrible to go and look for parking in the street at late time was unsafe
Response from Property: Dear Sir, Thank you for taking the time to tell us about your experience at the ibis Casablanca Abdelmoumen. We regret that your experience did not meet your expectations; allow us to express our sincere apologies. At Ibis, we strive to provide a superior service experience to every customer; therefore, your feedback is very important to us. Please rest assured that we are taking appropriate action to resolve the issue and prevent this from happening again in the future. We appreciate your sharing and your concerns, and we hope that you will give us the opportunity to serve you better in the near future. Regards,
Guest User
Stayed in Jul 2023
Other
1.0/5
Posted on Jul 17, 2023
The worst hotel we never see how they are asking the client to go around the city to look for parking we was forced to leave our vehicle in the middle of the street we advise don’t go to this hotel if you have car you might being all night awake wondering about your vehicle how such hotel such brand have no valet really shame worst hotel don’t book there you will not be a hotel client you will be only by pass someone.
Guest User
Stayed in Jan 2023
Family
1.0/5
Posted on Jan 31, 2023
I've not been having the best luck with hotels in Morocco - my recent experience at Atlas Orient in Oujda brought to mind one of the great questions, who (was rating that wretched place highly in the 21st century)? My experience at Ibis Abdelmoumen brings to mind another, HOW THO? Like how is this one of the best rated hotels in Casablanca and what does this say for the competition? Let's start with getting in. I 'checked in' online and the email I received boldly stated that my cards would be waiting for me at 12pm. Yo Ibis, maybe be a bit more modest in your aims yeah? 20 plus minutes later after an exhausting journey me and my new closest friend in Morocco (judged by time spent together), the front desk clerk are still finishing off some kind of process (I was just standing there). Needless to say, having stayed at hotels around the world this was longer than all other check Ind by an order of magnitude. Not only this, but my new closest friend tried to charge me the whole price of the stay despite me already paying a deposit - et tu, front desk guy?? (Luckily I wasn't so jetlagged to not notice). At least after such an exhaustive process he endured I got a decent room...oh wait, the toilet was broken and was continuously flushing - which we could hear from the hallway approaching the room. I guess if we'd spent another 20 minutes at the desk they might've caught it. Also these rooms are noisy bruh (Niagara toilets aside), like for real. We were on the 10th and then 8th floor with the window closed and there were so many car honks that you'd think Morocco had just won the World Cup (they hadn't). If 'urban chaos' sounds like your kind of audioscape get down to Ibis Abdelmoumen - just be sure to calculate in to your stay time to spend at the front desk.
Guest User
Stayed in Jan 2023
Other
1.0/5
Posted on Jan 31, 2023
THE hotel is really bad , the employees so unfriendly and slow and not respectable plus they don't know anything about Accor system, , the room is freezing even if we turn off the AC plus the food in the hotel is just uneatable , the parking is a scam, so tinny that my car got hit, I don't recommend this hotel to anyone, shame that the room are acceptable and the location isn't that bad for a short period