Family Inn(RUA DE CAMILO PESSANHA) Reviews
Family Inn(RUA DE CAMILO PESSANHA)
RUA DE CAMILO PESSANHA 11-13, Macau, ChinaView Hotel Details
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Family Inn(RUA DE CAMILO PESSANHA) Guest Reviews
4.3/5
Very Good
286 review
Verified reviewsLocation4.4
Amenities4.2
Service4.4
Cleanliness4.4
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All Reviews(286)
Positive reviews(261)
Reviews with photos/video(69)
Convenient location(36)
Classy environment(27)
Average sound insulation(16)
Close to scenic area(10)
Well decorated(9)
Friendly front desk staff(7)
Convenient public transportation(6)
Luggage delivery service(5)
Negative reviews(25)
Anonymous User
Standard Queen Room
Stayed in Dec 2023
Solo travelers
9 review
Outstanding
Posted on Dec 6, 2023
I was happy with my stay and the price I have paid. Although it's difficult to find the right hotel coz a lot of family inn nearby. The building is new. The elevator is new. Hallway is clean. The room is new and clean and spacious. Equipments is new. Room Amenities are complete. I'm just not into a yellow color walls.
Smooth fast check in with the reception who is accomodating.
Near senado square, st. Paul ruins and grand Lisboa. Many cheap local foods. And 101x bus goin to hotel and goin back to Hzmb port is near. Will definitely stay here again.
Response from Property: Thank you very much for your support and look forward to your coming again
Guest User
Standard Queen Room
Stayed in Mar 2024
Family
3 review
Very Good
Posted on Mar 26, 2024
Room was okay, fairly new and clean but it smelled like smome during our stay. Location was good too.
Response from Property: Respect guests: thank you leave valuable opinions for our hotel.
Snezana
Standard 2-bed Room
Stayed in Sep 2023
Solo travelers
8 review
Outstanding
Posted on Sep 8, 2023
I really loved the decorations, I felt like I was in a movie. Very beautiful, clean and spacious. Perfect location!
Response from Property: Thank you very much for your support and look forward to your coming again
James Chen Jiangfeng
Standard 2-bed Room
Stayed in Jan 2024
Friends
13 review
Outstanding
Posted on Jan 20, 2024
Great place to stay with a stone's throw away from Ruins of Sao Paulo (landmark) so was a great way to wrap up the trip there at sunset and be able to head home so close and close to all the nice eateries!
Response from Property: Thank you very much for your support and look forward to your coming again
L Y Lee
Standard 2-bed Room
Stayed in Nov 2023
Couples
7 review
Great
Posted on Dec 7, 2023
Great location. My room window was facing wall of opposite block. Plse remember to inform reception to do housekeeping when u leave yr room each day during yr. stay.
Response from Property: Thank you very much for your support and look forward to your coming again
Anonymous User
Standard Queen Room
Stayed in Apr 2023
Couples
42 review
Posted on May 1, 2023
place is in san malo location is good but the room is narrow and the bathroom can not drain the water when u shower. it takes time to drain
just good for short stay. but no choice its the only cheap motel to stay during peak season.
Response from Property: Respect guests: thank you leave valuable opinions for our hotel.
HING CHUEN CHRISTOPHER
Standard 2-bed Room
Stayed in Aug 2023
Friends
1 review
Posted on Aug 21, 2023
unprofessional front desk. only 1 towel in the double room. you need to go down to get your needs such as tissue, towel, soup.
Response from Property: Dear guest, hello! I am very sorry to bring you an unpleasant check-in experience. We sincerely apologize for the poor service attitude of our front office staff and the problems in room hygiene! All along, our hotel attaches great importance to customer service and room hygiene ,Creating a relaxed and pleasant check-in experience for guests, and a clean and comfortable check-in environment have always been the purpose of our hotel. We have carried out education according to the employees involved, and the hotel leaders attach great importance to it, and have carried out relevant service skill training in the whole store. Our hotel butler department is usually very strict in hygienic publicity and inspection. The situation you described is extremely unacceptable. In the future, all housekeeping staff will be required to pay more attention to hygienic details to ensure that every room is clean and hygienic! We apologize for the unpleasantness and inconvenience caused to you.
Alzen de Guzman
Standard 2-bed Room
Stayed in Nov 2023
Solo travelers
36 review
Outstanding
Posted on Nov 17, 2023
The place is accessible to all tourists spot. The staff are very kind
Response from Property: Thank you very much for your support and look forward to your coming again
Alessandra Costa
Standard Queen Room
Stayed in Jun 2023
Solo travelers
10 review
Posted on Jul 7, 2023
I arrived at 4:30 to check in and my room wasn't ready. The guy that arrived after me got inside his room before me. They cleaned his room before mine. I officially entered my room an hour later. In 4 nights I stayed there I asked them to clean my room twice, and only the last day someone cleaned my room.
Other than that, the location is excellent and the room is nice.
Response from Property: Respect guests: thank you leave valuable opinions for our hotel.
Anonymous User
Standard Queen Room
Stayed in May 2023
Couples
1 review
Amazing
Posted on Jun 6, 2023
Highly recommended 🙏☺️ thank you sir rey, sir ken and the 3 receptionists. We enjoyed our stay. Thank you also to the owner who granted our request. Budget friendly hotel in the center of macau.we will surely book again.
Response from Property: Thank you very much for your support and look forward to your coming again
Iamlapiddiana
Standard Queen Room
Stayed in Oct 2023
Solo travelers
7 review
Posted on Oct 9, 2023
Location is very hard to find but the room is good.
Response from Property: Respect guests: thank you leave valuable opinions for our hotel.
Lamberto Jr Ramos
Standard 2-bed Room
Stayed in Feb 2024
Family
7 review
Very Good
Posted on Feb 28, 2024
will comeback to stay again
Response from Property: Thank you very much for your support and look forward to your coming again
Dhea87
Standard Queen Room
Stayed in Oct 2023
Couples
7 review
Outstanding
Posted on Oct 5, 2023
Very convenient
Response from Property: Thank you very much for your support and look forward to your coming again
Guest User
Standard Queen Room
Stayed in Oct 2023
Business travelers
4 review
Outstanding
Posted on Jan 16, 2024
Greattttttt
Response from Property: Thank you very much for your support and look forward to your coming again
Tarun2003
Standard 2-bed Room
Stayed in Oct 2023
Solo travelers
11 review
Great
Posted on Oct 8, 2023
Nice stay
Response from Property: Thank you very much for your support and look forward to your coming again
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