Regency Art Hotel Reviews

We had very spacious and very clean room. Nice buffet food Chinese and American cuisine. Big nice and very clean lobby and the whole hotel is very nice. There is also a nice big swimming pool. It is close at 8 PM. Our ecperience there was the staff allowed us to swim eventhough there was 25 minutes left before 8 PM..At least we got 20 minutes swimming.. Feeling good about that.. The hotel is also 2 minutes walking distance to the bus stop where we can take 28A going to Macao city or going to Macao Harbor Ferry Terminal where we can ride a Turbo jet going to Sheung Wan Hongkong..

The stay was lovely, love the breakfast which was included. The place was clean and very close to the bus stops station. We enjoyed our stay.

A perfect swap for the over expensive hotels which of course are nice but this is a great substitute. A cinema around the corner, a bank and a 7/11. YOU MUST take a taxi if travelling from Gongbei port, Zhuhai. the buses are packed at all times and the taxi will be a max of 110MOP$ but it’s worth it. The Taxi doesn’t take yuan, or weixin. Only Macao Cash, but there are many Bank Of China’s. As a Londoner living in China on Business Macao is a lovely little stay and Regency was awesome. Looks like a five star hotel and the staff are incredible. They don’t have usb’s in all room so make sure you have a 3 point plug or adapter to charge just in case. The location isn’t great, but even with the taxis you save money.

The hotel is conveniently located with easy access to the airport and ferry terminal. There is a bus stop near the hotel. Rooms are clean and spacious with amenities. The swimming pool is a plus.

Amazing service, especially from the Lobby reception from Kenneth, really know how to support a customer.

Very good location !So easy to get there. Thank you so muchhhhhhhhhhhhhhhh

Room was hot that times,the interior si old..the chef was incahrge in breakfast

Entered the room and you can already smell something bad. No exhaust. Aircon are not getting cold.

Spacious room with a nice harbor view. Friendly staffs and clean pool.

Toilet is not working well.

Location is alright, amenities are meh! Hotel room decor and facilities are outdated, breakfast is ok, and WiFi is eeky - it almost drove me insane, perhaps the May hols got it overwhelmed.

My son and my daughter enjoy the food, the view was good from our room 😍

Nice tidy room with beautiful sea view 👌👌

Upon entering the room I noticed that there was smell in the toilet due to the shower curtain not being properly washed prior to check-in. The wifi wasn't working properly as well, and upon contacting them front desk I was told that the wifi router was located outside the door, suggesting that I should get closer to the door of the room in order to get a connection. Later on the front office supervisor on duty (Mr. Kerry) came to my room apologizing for the weak connection while mentioning the dated age of the property. He went on to offer a room change, however the issue remained the same after he left the room. While I understand that the building is over 20 years old, it is still a 5 star hotel. Thus, if the wifi connection is weak in all rooms, all guests should be made aware of this fact upon check-in, which did not happen. As much as I appreciate Mr. Kerry's effort to make my stay more pleasurable, I cannot say I enjoyed my stay here and it is unlikely that I will return.