We had an excellent deal which included two course dinner and a bottle wine and a few other goodies in the room. Excellent check in; much better than at our previous stay a few years ago; quick, efficient, friendly. Top floor room was very warm so we ended up switching rooms as the window wouldn’t open in the first one; this was handled well, and we much preferred the new room. Dinner in the restaurant was excellent. Breakfast buffet was good, fresh fruit was minimal but the cooked elements were one of the best we’ve ever had at a hotel which does it via buffet style; the bacon was lovely, cooked well and not swimming in grease like you usually get on a buffet. Although the tea was self serve was from the large flasks, it was very hot and lovely, nicer than you often get when it’s served to you for breakfast! Really enjoyed it and wouldn’t hesitate to stay again if we could get a similar deal. We would eat at the restaurant more regularly if we lived a little closer. Only reason I gave it a 4 star rather than 5 is some of the areas are a little tired, outside needs smartening up, and especially the toilets which serve the restaurant and bar area and foyer (horrible smell from the drains etc when you walk down the beautiful staircase! And only one of the toilets was working in the ladies, and toilet doors rotting away). Our room bathroom had been refurbished and was very good. Shower very good too. Lovely