Lanai Riverside Apartments
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Mackay

Lanai Riverside Apartments

Health Protected
20 River St, Mackay, Queensland 4740, Australia
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hotel overview picture
4.2/5Very Good·Cleanliness: 4.2
All 53 Reviews
Amenities
Outdoor Swimming PoolSaunaFitness RoomPrivate ParkingFreeRestaurantMeeting RoomWater ParkLuggage StorageWi-Fi in Public Areas
All Amenities
Surroundings
Airport: Mackay Airport
(5.8 km)
Landmarks: Bluewater Lagoon
(150m)
Landmarks: Bluewater Quay
(620m)
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Rooms

Guest Reviews

Policies

Services & Amenities

One-Bedroom Apartment
21

One-Bedroom Apartment

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Room Details
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Two-Bedroom Apartment
26

Two-Bedroom Apartment

1 Double bed and 1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Electric Fan
Room Details
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Three-Bedroom Apartment
30

Three-Bedroom Apartment

3 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Electric Fan
Room Details
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Guest Reviews(53)

4.2/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities4.2
  • Location4.2
  • Service4.2
Kirby Davey
July 26, 2022
Could be more understanding
Matt
January 16, 2024
The only thing i could fault was the mattress. It was oldcand hard.
Kerri
December 28, 2023
Walking distance to pub and shops, great pool. However, they need blockout curtains in the bedrooms as the outside lights shine in the rooms through the thin blinds all night, and then the sun shines through from 4.30am so you can’t get any sleep! The lounge doors also need curtains for privacy, and to keep the lights and sun out.
Guest User
March 17, 2024
Good location staff are really friendly ...the rooms are very basic walked in and it smelt mouldy and strong bleach for the price and location the bed was a queen and very uncomfortable with bad pillows also no TV in the master room won't be staying again needs a big upgrade and some TLC
Guest User
February 25, 2024
My second time visiting Lanai since last August. Similar experience: Check-in and out after hours was seamless. This time I was in room 607. The lift as well as the apartment was had a musty smell- likely related to the warm humid weather at this time of the year. The apartment layout is almost identical to the previous (see my previous review of room 307)- spacious, clean and neat. The balcony was very spacious and even bigger, having a table setting as well as outdoor lounge. The bedroom looked over the water. Main bedroom had queen sized bed while the other, two double beds. The leather dining chairs and couch was fantastic – can be wiped down for cleaning. Again, no blinds in the living room for privacy. Despite being near the street, it was quiet most of the time. Two exceptions- one evening when the apartment above had a gathering into late the evening on the balcony. Another morning, construction work started before 6am (not on the grounds). Both of these are of course, random events. The cookware and utensils were of good quality and range. The bathroom exhaust fan was not very powerful and did not combat the humidity. Shower door had a gap, resulting in water in the bathroom after a shower- slip hazard. However, I’m aware this is not uncommon for many showers. Comfortable bed. Both pillows were very flat but I’m sure they would’ve been able to provide a higher one if I’d asked (I don’t like to be troublesome!). No flyscreen door- so be mindful to keep balcony door closed in the wet season! Admittedly this is a very different experience to coming here during the dry season, where the doors can be left open and I enjoyed walks before and after walk. One thing I am conscious of, is indoor lighting. It would be much warmer and welcoming to have warm white indoor lighting instead of white light. Particularly in an era when so many are conscious of “blue light” and wearing lenses to filter that out. (White light = high percentage of blue light). The gym, sauna and pool were quiet (no crowds). Nor the lifts. I’ve never had to wait for the lift. Internet speed (wifi) can be slow and drop out. But it is secured with a password. Overall, a pleasant experience without any main issues. Special mention- The staff was exceptional. On mentioning the musty smell (I didn’t expect anything to come of it) as an aside to something else, Andrea (manning the front desk) notified the maintenance technician (Richard), who cleaned my carpet on the same day. Andrea is pleasant, professional, attentive and takes pride in her work. It does not go unnoticed! Thank you! I now specifically ask to stay here for work each time. (I realize this review contains many personal preferences but hopefully it’s useful for those who share the same ideals.)
Tricia
November 26, 2023
Spacious, clean and very modern
David
November 19, 2023
The apartment was more than I expected. Absolutely lovely and so much space. Ladies at reception went above and beyond to assist us with our printing requirements. We throughly enjoyed our stay and definitely would recommend Lanai Apartments to friends and family.
Geoff
October 16, 2023
Great location, beautiful view from balcony
Wiillem
September 26, 2023
Great property!!

Property Policies

Check-in and Check-out Times
Check-in: 14:00–18:00
Check-out: Before 10:00

Front desk hours: [Mon-Fri]08:00–18:00, [Sat-Sun]10:00–16:00

Self check-in: Contact the property for instructions on how to obtain the card/keys

To check-in, contact the property 1 day in advance

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots can be added. Please contact the hotel for details about extra bed policies.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Adding crib: AU$15.00 (approx. CAD 13.58) per person per night

Breakfast
Breakfast not provided.

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Health Protected

Clean
  • 4.2/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportMackay Airport
Distance to Airport5.8KM
Average Price FromCAD328
Hotel Star Rating4