WoodSpring Suites Macon North

No one was available this morning to provide towels. There was a big night light next to our window that was so Bright in my room and we had no room darkening shades to block it.

The staff was great, the place was good, however, I could not sleep at all due to the highway traffic noise. I even put in ear plugs to no avail. They need some major sound proofing.

It was quiet and peaceful would go again if in the area again

Great place

I will never stay here again

Had bugs and the workers were aware of the bug infestation.

Everyone was friendly and the room was quiet. We had a billing issue and I left something in the room. They were very helpful in resolving both issues. It was just what I was looking for.

Room had 8 roaches. They had another room available but not roach spray or refund.

The photos and description with which they promote this place are not recent. Arriving at the hotel we saw several workers working on the roof and security “do not cross” tape in the parking area near the main entrance. The hotel entrance is not welcoming or pleasant. It has a short corridor where perhaps 3 people pass through. Near the reception window is a second door that gives access to the hotel rooms (using the room key for access that sticks and after a few tries may or may not open). Inside the reception space there was an open door where bedding could be seen in heaps lying on the floor next to the washing machines. The girl at the counter was very friendly and told us that they were “renovating” the hotel. She gave us the keys to the room and a sheet with 26 rules and 18 regulations of the hotel! Here are 2 of them: Regulations # 11 “Management reserves the right to enter and inspect guest rooms at anytime” Rule # 13 “You cannot be outside your room without being fully clothed, including shirt & shoes.” We have traveled for 32 years throughout the USA, Europe, the Caribbean, Central and South America; this was the first time that we’ve ever received paperwork of this nature. Upon reading it made us think - “What kind of hotel are we staying in?” The room: • It was clean but had a strong smell of bathroom disinfectant. • Very noisy refrigerator • There were 2 microwaves: one new, uninstalled, and another, already installed, ol old, rusted and disgusting. • Cooktop range was equally disgusting. • Some kitchen cabinets did not have doors. • Narrow, poor-quality mattresses. • Cheap polyester bedding set. • Uncomfortable pillows (with stained pillowcases) • Noises can be heard through the paper-thin walls. Music in the parking lot, music from the neighbor, footsteps upstairs, loud discussions, etc. • The air conditioner was as loud as a plane turbine (we definitely turned it off) • Bathroom was ok, and it has good water delivery in the shower. • We had no cleaning service during the 2 nights we spent in the hotel. Internet: Laptop access was difficult and once connected – it was slow. The website advertises that if you want faster service you must pay for it. A second Laptop, by the way, requires a fee for the slow service. The first night, the music in the parking lot could be heard in our room until a guest shouted - through the window - "Turn down the volume!" That same night the next-door neighbor's music played until around 4 am. The next morning, while we were reporting our neighbor's noise, paramedics suddenly arrived in an ambulance and carried a person on a stretcher through the crowded corridor. This event surprised us; it is a novelty that we must add. The second night we continued suffer music until midnight and around 3 am the next-door neighbor was heard in a heated argument with a woman. To top it off, before 7 am we were awakened up by the noise of workers on the roof. Terrible! We decided to leave the