Popular 5 star Hotels in Madrid Chamartin

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Top rated hotels in Madrid

Eurostars Madrid Tower

Eurostars Madrid Tower

4.4/5105 Reviews
Financial District
Stayed end of Feb during a business trip, greeted by the main entrance doors not working and the side door jammed. Security assisted with gaining access but not a great impression. The hotel card reader was not reading any of my cards even though I had just used them outside. I asked where the nearest bank was but the staff could not help apart from shrugging their shoulders. Another person had the same issue after me and it transpired the trainee receptionist had not got the experience to deal with the issues. The hotel was clean with decent rooms as you would expect at this level, the rest of my stay was pleasant with helpful staff.
Hotel Puerta America

Hotel Puerta America

4.2/5123 Reviews
I have to say I found the hotel charming and the whimsical ways they have decorated the rooms really adds to one’s visit. None of the boring cookie cutter rooms food in many other places here of course that runs the risk of displeasing some people who don’t like things out of the ordinary though if you are someone who does you are in for a treat. Every aspect of our stay beyond that was what you Willy expect of a 5 star hotel in a major city exceptional cleanliness service and comfort.
Barcelo Imagine

Barcelo Imagine

4.6/5129 Reviews
Financial District
Good design and nice comfortable room, good amenities. Not very fancy neighbourhood, but well connected and just walking distance to the train and metro station. Some difficulties with the staff: at the check in we arrived 2 hours early at 12:00; the room was ready, but they asked for an early arriva extra charge. After negotiation they waved the extra charge. The last morning I had a work meeting at 10:00 with 2 people and I asked for coffee but both bars in the lobby and at the pool were closed until 10:30. They agreed to make an exception and to serve coffee before 10:30; the waiter was very annoyed in front of my guests.

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