H-A San Mateo Suites ★★★

"The reception is unavailable until 9 am, because we arrive really early in the morning, the hotel does not respond via call or message, so we have placed it for three hours for someone to open the hotel door for us. The hotel is clean, there is a hot water kettle in the common room, and the location is convenient. It is really annoying that luggage storage costs €2 for a small locker, which we think is unacceptable because we have already paid a lot for the accommodation and they still don’t provide free luggage storage service."

Ocean Drive Madrid ★★★★

"The location is fantastic, with most major attractions within walking distance. The hotel itself is new and the beds are comfortable, plus the cleaning service is quite thorough. While there's a mini rooftop pool, it's a shame there's no gym."

Palacete de la Almudayna ★★★

"There were no clear instructions to enter the room, especially there is no front desk, and they couldn't speak English ."

Rooms Cabeza ★★

"The location and shared facilities was excellent and the host was kindly there for me on arrival to make me feel very welcome."

Ayz Javier Cabrini - Auto Check-in Property ★★

"Avoid at All Costs – Completely Negligent Staff and Zero Hospitality Rating: if I could give them a negative score I would This was by far one of the worst hotel stays we’ve ever experienced. If you’re thinking of booking here—don’t. Here’s why: ✘ The AC Didn’t Work — and They Didn’t Care One of the basic things they advertise is air conditioning. Ours didn’t work. When we brought it up, they told us maintenance would take care of it. They never did. No updates, no follow-up, no apology. Just radio silence. We ended up getting sick from the heat and lack of ventilation. And when we tried to ask again, we were met with rudeness and condescension. ✘ Zero Hospitality or Service There is absolutely no hospitality in this place. The staff made no effort to accommodate us, help us, or even speak to us with respect. If you run into a problem, even if it’s something they’re responsible for, they will not help you. There’s no sense of care, kindness, or accountability. ⸻ Final Thought This place may look nice online, but the service is horrendous, and they do not care about their guests. If something goes wrong, you’re on your own. You’re better off staying literally anywhere else."

Medichë Rooms Pedro Diez ★★★

"How quickly they resolved an issue we had, a lovely and most efficient receptionist!"

Woohoo Rooms Chueca ★★

"All staff ladies are very very helpful and kindly. The location is very close the Madrid central."

Password to Madrid Chueca (Self Check in)

Tierra Blanca ★★

"Juana greeted us before check-in time and was very helpful. The location is excellent, with the metro very close by for getting around Madrid. Everything was very clean. Highly recommended."