Holiday Apartments in Madrid

Review of Casa Faraona Luxury Residences, Madrid I recently had the pleasure of staying at Casa Faraona Luxury Residences in Madrid, and I cannot recommend it highly enough. From the moment we arrived, we were enveloped in an atmosphere of elegance and comfort that truly set the tone for our stay. Incredible Room Experience The room we stayed in was nothing short of spectacular. Every detail was meticulously crafted, exhibiting a perfect blend of luxury and comfort. The bed was heavenly, adorned with silky sheets that made it feel like a dream. It was the perfect retreat after a day of exploring the vibrant city. Exceptional Service The service at Casa Faraona was outstanding. The staff were genuinely welcoming, attentive, and eager to ensure our stay was perfect. They went above and beyond to cater to our needs, making us feel like valued guests every step of the way. Delicious Breakfast and Free Cocktails One of the highlights of our stay was the breakfast. Each morning, we were treated to a delightful spread that catered to every taste, from fresh pastries to hearty options. Additionally, the complimentary cocktails were a lovely touch, allowing us to unwind and enjoy the ambiance of the residence. Prime Location The location of Casa Faraona Luxury Residences couldn’t be better. Nestled in the heart of Madrid, it provided easy access to some of the city’s top attractions, dining, and shopping. We loved being able to explore the vibrant streets and return to our luxurious oasis at the end of the day. In conclusion, Casa Faraona Luxury Residences exceeded all our expectations. With its stunning rooms, impeccable service, delicious breakfast, complimentary cocktails, and prime location, it offers an unforgettable experience. I can’t wait to return and make more wonderful memories in this beautiful hotel!

It's very quiet here, you can get a good rest, and the facilities in the room are also very complete. The best thing is that there is free room cleaning. The sunshine shines on the leaves outside the window every morning, which makes me feel very happy. I would recommend everyone to live here, especially families with children. There are many community play facilities around the apartment that can meet the play needs of children aged 2-12 years old.

The apartment was favorably located, in close proximity to a public parking garage which we used, metro station and restaurants. We were really satisfied with how clean, spacious, functional and modern the entire apartment was and the amenities were great too! Everything you need! The only downside for us was right at the start with trying to find the building as part of the name was missing and then the lengthy check-in process. The photos of travel docs of each occupant had to be uploaded and if that was not enough, we also had to fill in the details for each one of us. We traveled with our 1 month old baby all the way from Valencia to Madrid and was waiting outside in the cold for the code to enter. Only until we called the contact centre did someone acknowledge that we had completed the check-in process and emailed us the code. Overall, it was a great apartment, however, may need to give some thought to a check-in process that is stress-free.

We had a very pleasant stay at Numa Madrid Luna. We stayed in two different rooms: the first was quite small, but cozy and comfortable for a short stay in central Madrid. We especially loved the second room with a balcony – it was very nice, bright, and had the atmosphere of a true Spanish city. 🫶 We'd especially like to thank the hotel team for their early check-in – after our long journey, it was invaluable and made our stay much more comfortable. The location is also excellent: everything is close by, making it easy to explore the city and enjoy Madrid. Thank you for the warm welcome!

The hotel is perfectly located, the room is modern, the bed is big and comfortable. Most importantly, the hotel has thought of all the small things that make your stay in an apart-hotel truly convenient. They provide salt and pepper, a bit of olive oil and vinegar, and even a sponge and dishwashing gel. There’s also a laundry room where you can wash and iron your clothes, though we didn’t use it. The staff were always in touch with us via WhatsApp and responded to all our questions very quickly. They don’t have a storage room, but there’s a locker facility about 2 minutes away, and the hotel even provided a small discount to use it. I would only wish for a more then 2 Nespresso capsules for a three-night stay for two people. It would also be great if the neighbours didn’t slam their doors when leaving, they woke us up several times.

We came to the apartment at 3pm (check in time) and found out that a cleaner was still in the mid-way of cleaning. We talked to reception who immediately sent one more cleaner to help and said the apartment would he ready in 10 mins. We got into the apartment like 20 mins later and felt like that the floor might not have been mopped. I stayed there for 5 nights and found that the sole of my slippers were blackened, which always left dirty slipper print in washroom after shower. We had stayed in a 2 bedrooms 2 washrooms apartment. The furnishing however was very strange. While the master bedroom was equipped with 2 single beds placed together, the other small bedroom with only sliding door was with a double bed! My friend stayed in a 2 bedrooms 1 washroom apartment got a much better configuration which is a normal double bedroom and a twin room (as advised in website). Besides, the living room was a bit dark. On the whole, the stay was still fairly satisfactory. Reception staff was polite, helpful and efficient. Provision of basic cooking essentials including oil was good. Stuff in cleaning kit and toilet paper however was inadequate for a long stay. We needed to go to reception (opens only 0900-1700) to get additional supplies. Wish the cleaner would stock the place according to stay duration of the guests. The apartment is situated in a very convenient location. 5 mins to Metro Palos de la Frontera, 10 mins to Atocha train station, 2 mins to Carrefour Express, 7 mins to Lidl supermarket. There is also another big supermarket Dia nearby. Above all, the building provides free luggage storage facilities in 3,4 & 5 floors. You need €1 to operate the locker but you can it back when returning the key. That’s real convenient.

This property in the Serrano area is very well located to reach our starting point in the Colon area to run them Madrid half marathon. 2 km walk and we are at the starting point The rooms are clean. The location of the hotel is close to #2 Metro Station Nunez D bill Bilbao and Diego de Leon Which itself has a very convenient transportation, Hub for us. We will certainly come back again next year when we do Madrid half marathon this will be our ideal location which we like to share with our friends and family

The apartment was hugely overpriced. The location is nowhere near the plush area of Retiro as suggested by the apartment description. The apartments are tiny with no natural light. They are very dark and depressing. The water takes a long long time to heat up. There has been money wasted on fancy bathroom sinks and wooden floors when comfort should be the number one priority. The beds are really terrible and really hard. I developed back and shoulder pain within a few hours of trying to sleep on the bed. The human spine is S shaped and if you lie on a decent bed your shoulder and hip should sink into the mattress. This offers vital comfort and support. The pillows are really cheap and uncomfortable and in the two upstairs apartments you can hear the people in the next room loud and clear. The equipment in the kitchen is very restricted. Not enough knives and forks and the cutlery provided is not suitable. Steak knives all two of them to spread butter!!! Nothing to cut loaves or other food stuffs. Half a tea towel and no kitchen towel which is not practical to buy for a 1-3 night stay. Two toilet rolls, not enough for a 3 person stay. Considering the extortionate price charged for the tiny so called Junior Suite, the owner should have provided more comfort and facilities and the beds are truly terrible and lack of sound proofing being able to hear my neighbours farting was pretty awkward. However, the lady on Reception Mayumi was absolutely wonderful. Nothing was too much trouble for her. She was kind and considerate and a real asset to the company. The male members of staff were not remotely helpful whoever they were. Not a place I would recommend and certainly not at that price with beds that feel like you are sleeping on the floor with a sheet and pillow!

Stayed 5 nights. Apartment itself is clean and adequately stocked up with appliances, utensils, tea coffee , oil, etc. Good! Note: It’s located about 8-9 metro stops from Gran Via or Sol. Takes 15 mins to walk to apartment from the nearest Metro Nuevo Numancia. This area is a ghetto. Not the prettiest. Doesn’t look safe either.  Did not receive access code to access apartment . Called Olala three times until finally a staff managed to send WA to my mobile just as our train pulled into Madrid. Took 1.5 hours for this. Had to scramble to key in passport details to check in before access code is given. You need to call Olala Homes coz they do not reply to emails or messages on Trip.com. Staff was helpful.  Would I stay here again? No. There are affordable apartments near Sol or Gran Via areas.  Olala Homes overall is good. But not the one at Nueva Numancia.

We've been to many places in Spain, but never before have we encountered such a complicated procedure for getting into an apartment. Usually, before your stay, you receive an email with a form to fill out with your personal details and check-in instructions. In this case, we received the following message: ”This property has no reception. Please contact them for detailed check-in instructions.” On the Trip.com app, you could contact them via messenger or phone. We didn't receive a response on messenger, so we called the number provided (you could choose to be redirected to ”reception” or ”reservations,” which we chose). Over the phone (in English), we were given two more phone numbers for reception, which we were to contact via WhatsApp. The first one didn't answer, and after entering the confirmation code from the email, they replied to us, and only then did we receive the form to fill out. After filling out the form, we received the correct door code, apartment number, and address (!)—it turned out our apartment was in the building opposite the address in the ad. It wasn't the most pleasant check-in process, having to endure the heat and luggage. It seems that many visitors face the same problem – in the stairwell of one of the buildings (at the address advertised, not the one where we ended up staying), the residents posted a sign informing tourists that there were no tourist apartments on the top two floors of the building. The apartment itself was okay, with good air conditioning and a fairly well-equipped interior. In reality, it looked a bit worse than in the photos. There was no Wi-Fi, and instead, a broken router was lying on the floor.