5-Star Hotels in Madrid

This was my second stay here. The hotel has an excellent location, with a subway station right downstairs. Upon arrival, there were thoughtful snacks on the bed, and the toiletries were L'Occitane, with plenty of bottles provided. The best part, of course, was the large bar of soap, so I didn't have to ask the hotel for one. They also offer turn-down service. Additionally, the hotel thoughtfully provides charging adapters for Chinese guests, which is very convenient. For a hotel costing nearly 3000, it would be even better if the minibar were free. The breakfast was quite rich for a European hotel, though there were slightly fewer hot food options.

The hotel's location, facilities, rooms, and amenities are all perfect. The service level is generally good, although a few staff members fall short (some servers aren't as considerate, for example, their attitude when clearing plates at breakfast isn't very friendly, and their English isn't great). Otherwise, an overall score of 4.8 or higher would be no problem.

The hotel is magnificent,but before the reconstruction in the rooms was quiet.Now the room is not led by a soundproof door (seen under the door from the corridor),when guests in the corridor talk or when baggage or service carts are rolled,they are heard in the room.This is The only significant shortcoming of the hotel.

They say traveling in Europe can be a real hassle, but this place really prioritizes safety! I didn't have to worry about anything getting lost. Plus, you don't even need a European adapter; your domestic chargers work fine! The breakfast selection was also excellent. My stay was super comfortable, and I had a great time!

We cannot say enough of how good the hotel and the staff are. The location cannot be better, right at the heart of all the hustle bustle, main shopping strip, and walking distance to all major attractions with the underground station just at the doorsteps. Hotels and rooms are nicely decorated to high end standard. Furthermore, service is unbeatable and staff are all very friendly and always ready to assist. We will definitely come back.

I didn't realize it before, but the hotel's location is excellent – think Beijing's Sanlitun or Chengdu's Chunxi Road. You step out right into a bustling street with shops and restaurants everywhere. Even though the hotel is ten years old, it's very well-maintained. The rooms are spacious, and the staff are warm and friendly. But the breakfast – I have to rave about it! It's a buffet plus à la carte, seriously a hundred times better than any brunch you'd find outside! It's also within walking distance of Plaza Mayor, the Grand Palace, and Our Lady's Church. Perfect for a family trip with shopping, dining, and an old town city walk.

We stayed at The Madrid Edition while celebrating my friend’s 40th birthday in Spain, and it was the perfect choice for the trip. From the moment we arrived, the experience felt special and well thought out. The hotel kindly surprised us with complimentary cava and a birthday cake, which was such a lovely touch and made the celebration even more memorable. We had also requested a flower arrangement in advance, and it was done beautifully—exactly as we had hoped. The location is another huge advantage. The hotel sits right in the middle of the city, making it extremely convenient to walk to restaurants, bars, and shopping areas. It made exploring Madrid effortless. What truly stood out was the staff. Everyone we interacted with was incredibly friendly, welcoming, and professional, which made our stay even more enjoyable. The only small downside was the room ambience lighting felt a little too dim at times. Aside from that minor detail, everything—from the lobby and facilities to the rooms—was excellent. Overall, we had a wonderful stay and would happily recommend The Madrid Edition to anyone visiting Madrid, especially for a special occasion.

The cleanliness was concerning. Perhaps due to the very dim lighting in the hotel, dust was visible in many corners and details. However, the location is fantastic, and they have their own parking lot. Remember to register your parking at the front desk for a discount; we didn't know and ended up paying the full €30 for the day, which was a shame. The breakfast was amazing—truly the best I've had in all my years traveling around Europe, with an incredible variety of hot and cold options. We even overheard another Chinese couple saying the exact same thing, so it's definitely legit!

Although the hotel is a bit old-fashioned, it's clean, tidy, and has a warm, festive Christmas atmosphere. The front desk and lobby staff are incredibly welcoming and friendly. My room had a terrace, offering beautiful views of Madrid city during sunrise and sunset. The floor attendant was exceptional; if I missed the cleaning time, she'd thoughtfully leave her cart by my door so I could grab water and supplies myself. She really went above and beyond! It's also very convenient to explore the commercial district and large supermarkets nearby. I'll definitely stay here again next time!

Staff are friendly and helpful. We had problems in charging our car. We asked for help and they came in a minute to help. Carpark is just in the basement and so we could unload luggages and took the lifts from basement up to our room floor directly. Very convenient. Room : spacious Breakfast : not worth, only few varieties. Cleanliness : looks clean in general. But I think the hotel should pay more attention to the 'little things'. One spoon in the room and a plate in the breakfast restaurant had dirt.