CH Las Murallas

Location is excellent, facilities are good, despite the bathroom is outside, the security box wasn’t working and got lost 2 euros, asked for my money back but not happened, overall is a very good option for staying in the center of Madrid.

N/a as description worse Place that I seem in my my life So bad

Getting into the building on the first night was tough because you have to call and we were tourists who could barely communicate but every other thing was perfect.

The room pictured and the actual room provided was much smaller, the walls are paper thin and you can hear literally everything from the hall and adjacent rooms, you can hear a pin drop, the is by far the noisiest hotel room I have ever stay in. The room seemed clean enough but everything was run down. Check-in was difficult, I received an email after booking stating I needed to call before arriving as there is no check in desk, there is no services whatsoever in this hotel. After waiting what seemed forever, a Spanish woman appeared and could barely speak English, she used google translate to talk to me, I would later find out she is also a maid. I received the keys from her and proceeded to have the worst stay of my entire life, I've travelled the world and stayed in hundreds of hotels, I'm a 59 year old man.