Calle Concepción Arenal 6, 1º, Madrid, Community Of Madrid, 28004, SpainView Hotel Details
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Woohoo Suites Madrid Guest Reviews
4.2/5
Very Good
11 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.3
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All reviews(11)
Positive reviews(9)
Reviews with photos/video(3)
Great location(7)
Clean and tidy(6)
Great service(6)
Negative reviews(2)
JesusM
Junior Suite
Stayed in 2024年6月
Business travelers
14 review
5.0/5
Outstanding
Posted on 2024年6月21日
Very well located at the city center of Madrid, 5 walking to Sol. Clean, tidy and good customer service.
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Junior Suite
Stayed in 2024年5月
Family
9 review
5.0/5
Outstanding
Posted on 2024年7月1日
The location of the hostel is amazing! The room was quite small but for the 2 night stay it was ok.
Anonymous User
Junior Suite
Stayed in 2023年10月
Couples
28 review
4.7/5
Amazing
Posted on 2023年10月20日
Great stay in Madrid. The location is perfect, staff are very friendly and helpful, room is clean with comfortable bedding
Guest User
Junior Suite
Stayed in 2024年1月
Solo travelers
1 review
4.7/5
Amazing
Posted on 2024年1月10日
Very clean and perfect location. I was allowed to check in before the check in time. Amazing and friendly staff especially Yandy.
Xinyi
Junior Suite
Stayed in 2024年4月
Travel with friends
1 review
4.5/5
Great
Posted on 2024年4月14日
good location with nice price!
Guest User
Junior Suite
Stayed in 2024年10月
Travel with friends
4 review
4.5/5
Great
Posted on 2024年10月25日
We had a suite room which was very narrow. The room was very clean. It is located on a parallel street to Gran Via.
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Guest User
Family Junior Suite
Stayed in 2024年8月
Family
1 review
5.0/5
Outstanding
Posted on 2024年8月26日
The communication has been perfect and the location of the hotel is unbeatable. The rooms are very clean, but above all the customer service is excellent.
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Guest User
Junior Suite
Stayed in 2024年2月
Travel with friends
15 review
1.0/5
Posted on 2024年2月16日
A rubbish hotel with a small iron door and no sign, making it difficult to find. It's not the official image of a big hotel at all. It’s terrible. How could Ctrip help the hotel to make fake claims? Bad review
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Pablo Altvarg Juffe
Junior Suite
Stayed in 2024年10月
Business travelers
6 review
5.0/5
Outstanding
Posted on 2024年10月7日
The hotel is very good, very well located and very good service.
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Guest User
Junior Suite
Stayed in 2024年3月
Couples
6 review
5.0/5
Outstanding
Posted on 2024年3月18日
Excellent structure right on the Gran Via, friendly and helpful staff, rooms, nice, clean and with everything you need, I recommend.
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Guest User
Stayed in 2024年10月
Other
1.0/5
Posted on 2024年10月2日
This place does not have a concierge and too many restrictions on checking in. We asked for a simple email with directions on how to get there via the subway system (which is very direct) . They sent an email with “see attachment “ but there was no attachment! We arrived at 12:15 Am and missed the office check in even after buzzing and buzzing what we thought was the intercom. The hotel is poorly identified and once someone let us in, there were no clear instructions as to where the office was. None of the other guests knew the telephone number of whom to phone. At 1:00 am we walked a few blocks around the corner and got a different hotel room which was far nicer. The next day we got bombarded with emails from Woohoo and I told them to cancel the reservation, charge us for the first night and refund the other 4 nights. This was never done. Woohoo felt like a “cat house” sort of place with people screaming and yelling off little internal balconies. Upon returning home to Canada I contacted ******* for a refund and woohoo hotels never responded to them either! This is the worst experience we had on a whole month of Europe and 4 major cities and 4 different countries! We have travelled all over the world and this was the worst experience in the past 22 years of travelling!