P.º del Prado, 32, 1, Madrid, Community Of Madrid, 28014, SpainView Hotel Details
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ITC Mora by Soho Boutique Guest Reviews
4.1/5
Very Good
43 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.9
Service4.1
Cleanliness4.1
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All reviews(43)
Positive reviews(35)
Reviews with photos/video(5)
Great service(6)
Great location(6)
Negative reviews(8)
Angelo Parada
Single Room
Stayed in dec. 2023
Solo travelers
44 review
4.0/5
Very Good
Posted on 24. feb. 2024
Pillow cases were obviously unwashed with huge blood spot inside folded/tucked inside portion of pillowcase on the also bloodied pillow. Cannot imagine how this happened but it was super gross, disappointing, and very disgusting that is was placed on bed let alone left inside room. Very glad we didn’t see or use pillow as it was not noticed until we placed it from couch where we laid the extra bed pillows back onto bed but that certainly made us very uncertain about overall cleanliness of everything in room and property. Asked at checkout if they would notify or check with housekeepers, hotel said they were sorry but that was all they said
Animacorsa
Single Room
Stayed in feb. 2023
Solo travelers
15 review
4.2/5
Very Good
Posted on 27. feb. 2023
Very nice hotel opposite Prado Museum. Very clean and with good service.
Anonymous User
Single Room
Stayed in nov. 2022
Solo travelers
1 review
5.0/5
Outstanding
Posted on 23. nov. 2022
Good location, nice helpful staff.
Guest User
Single Room
Stayed in jun. 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on 12. jul. 2024
The location is great! It's super close to the Prado Museum. You can walk there and queue up just ten minutes early in the morning. Considering how popular the museum is, this is particularly satisfying. If you stay in a hotel, you can get a discount at the restaurant next door. It would be even better if there is an option to purchase breakfast! The front desk is very friendly! ! Thanks! !
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msjs
Double Room
Stayed in mar. 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on 28. mar. 2024
The hotel was close to Atocha Station, close to the airport bus, so it was convenient, the staff was friendly, and I liked the 15% DC when using the restaurant.^^
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Guest User
Superior Double Room
Stayed in sep. 2023
Family
3 review
4.5/5
Great
Posted on 25. sep. 2023
The hotel is in a very good location, only 600-700 meters walk from Atocha train station. The Prado Museum and the Reina Sofia Art Center are both within 200 meters. Retiro Park is also across the road.
Unfortunately, the three nearby subway stations on Line 1 will all be closed for maintenance before the end of October 2023. The advantage of taking the subway is gone. Fortunately, there are many bus stops in front of the hotel where you can transfer.
The first disadvantage of the hotel is that the elevator is too small and can only accommodate two people with luggage. The corridor is too narrow and the rooms are not big. We booked two rooms, and the bathroom was so small that we couldn't even turn around.
Also a reminder, there are two hotels called Mora nearby. We made a wrong navigation and walked 4,000 extra steps up and downhill in vain, which was very painful.
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Ruiyi
Superior Double Room
Stayed in feb. 2024
Couples
1 review
3.7/5
Posted on 20. feb. 2024
The equipment is a bit old and the air conditioner feels like it hasn't been cleaned for a long time, but the room has enough space and is close to Atocha Station
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Guest User
Triple Room
Stayed in feb. 2024
Family
1 review
3.0/5
Posted on 11. feb. 2024
The staff was very friendly, but the first room I was assigned to had a bad smell and bed bugs crawling around. So I couldn't sleep that day. I changed to a different room the next day, and it was fine at that time.
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くくだい
Double Room
Stayed in dec. 2023
Solo travelers
8 review
3.7/5
Posted on 4. feb. 2024
No problem at all. The location is good as it is near the Prado Museum and within walking distance from Atocha Station. The front desk service is very good. The restaurant inside is also delicious, and guests can get discounts.
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Davincy
Twin Room
Stayed in sep. 2023
Couples
4 review
5.0/5
Outstanding
Posted on 3. dec. 2023
Good location and excellent treatment by the hotel staff.
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Guest User
Twin Room
Stayed in dec. 2023
Travel with friends
4 review
4.0/5
Very Good
Posted on 28. jan. 2024
Good quality-price hotel, near Atocha.
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РевенкоЕлена
Single Room
Stayed in dec. 2023
Solo travelers
98 review
4.0/5
Very Good
Posted on 8. dec. 2023
Located next to Atocha train station
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Adrián Jesús
Triple Room
Stayed in apr. 2023
Couples
1 review
4.7/5
Amazing
Posted on 25. apr. 2023
Well located. Great service
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Guest User
Stayed in nov. 2024
Other
3.0/5
Posted on 29. nov. 2024
The hotel from a street view looked great, and the personnel were very helpful. There is an attached restaurant for meals all day long, and the food and prices were within reason. The primary reason for staying at this hotel is that it is within two blocks of the Madrid train and bus stations, several food services, a good park, a taxi, Prodo Museum, and an easy taxi ride to the Royal Palace. The negative was that the room was a 'postage stamp' size, but for two nights worth the stay.
Guest User
Stayed in jun. 2024
Other
5.0/5
Outstanding
Posted on 1. jun. 2024
Nice room, cleaned daily, but quite small. The bed was fine but the pillows a bit hard. A wonderful location. Although our room overlooked a very busy street, we did not hear any street noise because the balcony had double doors. We ate a few times at the adjoining restaurant which was pleasant. Fifteen percent discount for hotel guests at lunch and dinner (not breakfast).