We can't recommend this hotel highly enough. The location is perfect for all the major attractions. You can walk right out on to the Plaza Mayor, yet it is a very calm and peaceful hotel. The room was very comfortable and very well served and the breakfast is very good. The stand out, however, is the staff - so welcoming, friendly and attentive, nothing was too much bother. We had the joys of our airline 'mislaying' our luggage for two days, the the Reception team happily chased this up for us - and kept us sane and smiling all through. Likewise the Restaurant team were lovely - and the 'behind the scenes' staff. Already planning our trip back...