Uma Suites Atocha

The facilities are all-sided. The location is good for us to travel to Barcelona around Atocha Station.

Rooms are smaller, older and less maintained than what is shown on photos. Access inside the building, then reaching to elevator than to the room again is a kind of challenge every time. Concept of self service hotel sounds nice, but the building and the surroundings are not structured around it. One more note for self service concept: if something happens to your cell phone after 18:00 (even ran out of charge), you can be in great trouble.

Limited accessibility to the reception desk. It opens 10:00-6:00, so if you arrive earlier, good luck to you! Coffee is served during these hours as well, not earlier in the morning when you really need it before you go out for the day. Rooms were not cleaned in our three night/three day stay. Location is impeccable, everything around you including even important museums and parks. This is not a hotel but a kind of a combination between AirBnB and motel.

The location is just perfect- near the Atocha station, close to the museums and not far from the historical centre. The room was very clear and fancy. The instruction how to get in with digital access codes provided by the suits were clear and precise. Easy on-line registration. You receive the guide with near located restaurants and sightseeing locations. Super!

This place was cozy and nicely decorated. The bathroom was very clean and the room had nice lighting and atmosphere. One perk is that the tv had a setting to connect your device and cast your own streaming app. For us, that made the stay very enjoyable for coming back during siesta hours in the afternoon. My only real complaint (and this could be a deal breaker for some…) we were in room 14 and the mattress was abysmal. We could few all the springs. Comfortable pillows, large bed, awful mattress. It may just have been our room, I don’t know… but it may be worth requesting not to be put in room 14 in case it’s better in another room. We still managed to sleep ok and enjoyed our time in Madrid immensely, but please be aware of that. The other issue to be aware of is that the building is historic and is currently being refurbished. This was not a big deal to us and didn’t cause us any real discomfort because we understand the need for these types of things and it’s out of management’s control but the windows are partially obstructed by scaffolding. It’s been happening for a while and will probably go on for a good while.