Hotel Princesa Plaza Madrid Reviews

Had a great time and the service is good.

Great location near to the royal palace, the staff friendly and fast

It's a pitfall! The hotel is under renovation, and the official website doesn't mention it. It's under renovation from 9am to 6pm every day. There are workers outside the room window. The lobby is gone, moved to a small corner, not as big as the lobby of a domestic express hotel, and there are scaffoldings in front of the lobby. The taxi went around in circles and couldn't find the hotel entrance. The room facilities are also very old. If you are going to Madrid recently, please avoid this pitfall!

Still under renovation, the hallway smells bad. The power supply sometimes goes out suddenly, the second day of the three-day stay was not cleaned for unknown reasons, and the room card could not be swiped. A particularly weird hotel

Excellent location close to everything, very nice staff, very delicious food

This hotel is listed as a four-star hotel, the overall hardware is still acceptable, and the environment of the hotel is well maintained. The price is cheaper if you book early. Checkin/out is fast and there is no need to wait, and the room size is relatively large and not cramped. Generally speaking, it is very clean, and there are complimentary slippers and disposable toiletries. The decoration is relatively traditional, similar to the style of old domestic hotels. The location is in the city center, but there is construction nearby, so the environment is a bit messy. Breakfast is relatively ordinary, but there are many types. The sensors in the corridor are not very sensitive. Sometimes the lights are still black when you come from a distance, which is a bit scary, and the lights only turn on when you get close. Generally speaking, it's OK to live, and the price/performance ratio is ok, but the small details are a bit outdated.

Comfortable stay and good conditions

The hotel is quite old. . Apart from the good location, there are no other advantages. We also encountered a broken air conditioner. .

Very nice, clean and conveniently located

The room was great! The waiters are very polite! Especially humane! Breakfast was very comfortable! Really did not expect such a great value for money! It is the wifi signal in the room that needs to be improved!

Good facilities, very clean. Exquisite treatment

This hotel is pretty good. The facilities inside are so-so

Very comfortable beds, despite having a broken doll. A problem in the shower that was fixed immediately. Personal attention at breakfast by the staff. Welcome chocolates. Special towels provided by the cleaning staff. In summary GREAT. The rooms are no longer modern, but I consider that this is the least of it, in addition to having the plus of spaciousness.

A bad check-in experience, the front desk clerk was indifferent and had a bad attitude, and spoke Spanish-style English. When I checked in, I told me that the child would have to pay an extra 40 euros to live with us. I showed her the 3-11-year-old child on the order. The existing bed is free (it is impossible for her to be unclear about the rules of the hotel, and she deliberately made things difficult), she glanced at it and said impatiently, I can’t read any Chinese; she said that when you want to place an order, tell us it is If you bring children to check in, you can't say that you have children with you when you arrive at the front desk, so you have to pay more. Later, when she saw that I insisted, she probably called the housekeeping department. After hanging up, she said very bluntly, that's it, they opened the sofa bed for you, free of charge! It's even more true that it's deliberately making things difficult! The twin room is 2.6 wide when put together. We can use the existing bed enough, but you need a sofa bed! In short, very unfriendly, inexplicable. In a four-star hotel, the room does not provide toothbrush kits, so I went to the front desk to ask for them at night, and only two sets were left after searching for half a day. The room facilities are still in the past, not that old, it is estimated that it has been renovated later, and it is relatively quiet, but I will not come again next time.