Melia Madrid Serrano
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Madrid
Melia Madrid Serrano
Health Protected
#15 of 4-star Select Hotels in Madrid
C. de Claudio Coello, 139, Madrid, Community Of Madrid 28006, Spain
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With a stay at Melia Madrid Serrano, you'll be centrally located in Madrid, a 3-minute walk from U.S. Embassy and a 3-minute drive from WiZink Center. This upscale hotel is 1.6 mi (2.5 km) from Santiago Bernabéu Stadium and 1.7 mi (2.8 km) from Gran Via.Show More
We Price Match
4.2/5Very Good·Cleanliness: 4.2
All 98 Reviews
Amenities
Outdoor Swimming PoolFitness RoomAirport Shuttle ServiceBarRestaurantCaféMeeting RoomCurrency ExchangeLuggage StorageWake-Up Call
All Amenities
Surroundings
Metro: Rubén Darío
(630m)
Metro: Núñez de Balboa
(650m)
Airport: Madrid Barajas Airport
(11.1 km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
23
Family Room
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
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2
Supreme twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
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6
Melia Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Private Toilet
Hair Conditioner
Shampoo
Check Availability
2
Supreme king Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
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14
Premium The Level Room
1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Minibar
Private Toilet
Hair Conditioner
Check Availability
14
Junior Suite The Level
1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Minibar
Private Toilet
Hair Conditioner
Check Availability
9
Premium Connecting Room
1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Private Toilet
Check Availability
11
Supreme Room
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Private Toilet
Hair Conditioner
Check Availability
28
Premium Room
1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
9
Premium twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
5
Premium double Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
Junior Twin Suite the Level
2 Single bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Check Availability
8
The Level Room
1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Private Toilet
Hair Conditioner
Shampoo
Check Availability
14
The Level Grand Premium Room
1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Check Availability
1
The Level Grand Premium twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Check Availability
1
The Level twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
3
The Level Grand Premium double Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Minibar
Private Toilet
Hair Conditioner
Check Availability
1
The Level double Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
7
Triple Room
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Check Availability
2
Melia twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Check Availability
2
Melia king Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Check Availability
1
Premium The Level twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
1
Premium The Level double Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
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Guest Reviews(98)
4.2/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
AI SummaryAn AI-summarised snapshot of real guest reviews
Guests appreciate the exceptional service, delicious breakfast buffet with a variety of options, and the prime location in Salamanca, close to shops, dining, and the American embassy.
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Helpful
Not helpful
Henry (Hyungseok)
July 13, 2023
Hotel facilities including rooms were not great.
The breakfast buffet menu was the same during the stay (3 nights).
There was no free bottled water provided during the stay, and the bottled water provided in the minibar in the room was charged (3.9 euros), but there was no price information.
Original TextTranslation provided by Google
Guest User
April 14, 2024
We stayed at this hotel over the Easter Holiday. We loved it. The rooms were cleand and well appointed. The rest of the hotel was also clean with many areas to sit and socialize. We at at the hotel's restaurant on 2 occasions. It has a somewhat limited menu which we enjoyed. The breakfast buffet is excellent. The staff is very friendly and helpful. It is in the Salamanca district, which one of our guides described as the "posh" part of Madrid. Looking our the window of our room, we could see the US Embassy. We liked the fact the window in the room opened, so we could let the cool night air into the room. There is a gellato shop (Gelateria La Romana Dal 1947 (really good) and an Indian restaurant (Doli Resturante Indio) and a Mediterranian restaurant (Makkila de Serrano) all within a 1 minute walk from the hotel. We ate at each and liked each. The Gellato place is really, really good. There are 2 metro stations about a 5 minute walk away. Taxis are not expensive in Madrid, but the metro is lets say 3X cheaper and way more fun.
Guest User
April 16, 2024
Nos alojamos 3 noches en el Melia Serrano en LEVEL. El servicio Level no es como e n otros Melia que estuve alojada. Muy pobre el servicio. La habitacion Level que me dieron daba a un aire y luz , tuve que quejarme y mejoraron la habitacion. Esta ubicado en una linda zona, y te podes mover facilmente en metro. El desayuno correcto. De volver a Madrid, no volveria a alojarme
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Carlos
January 18, 2024
Mejorar servicio y atención en check in
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Lilia
January 9, 2024
Muy buena opción en el barrio de Salamanca, buen servicio y desayuni excepcional
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Lilia
January 9, 2024
Me gusta la ubicación , el servicio y el desayuno
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Noreene
January 7, 2024
Everything was good except that we were promised two queen beds but only got one queen bed and a pullout couch. The couch was not what we paid for. It was also terribly uncomfortable.
Guest User
March 24, 2024
Hemos estado solo una noche pero muy bien.Parking debajo del hotel por 27 euros la noche.Bonito hall con bar para tomar algo y perfecta atención de Paco en el check in.Habitación cómoda y en perfecto estado ,buena cama y baño correcto.Al ser mi mujer Meliá rewards platino,hemos accedido a la perfecta sala The Level,con servicio de snack todo el día.Muy bien situado para ir a la mejor zona de tiendas de Madrid,muchos bares y restaurantes muy cerca.Gimnasio para sudar un poco y muy buen desayuno buffet. Para repetir sin duda.
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Guest User
March 15, 2024
€200 per night for a room with no natural light due to the windows being frosted and looking into a back yard. It felt like quite a depressing room and I tried to spend as little time in there as possible. The room lacks basic amenities like a iron, iron board, wine bottle opener and if you ask for any of these they will charge you €4 every time for the delivery!!! The bar and food was also over priced for the level it was. €15 for any cocktail, €20 for a glass of champagne (you can get a decent bottle for €25 to €30). I don't mind paying good money for high quality but this was not delivered here and there are many more hotels in Madrid that offer a lot more for less.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 06:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Full English/Irish, Gluten-free, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | €17.50 (approx. CAD 25.59) per person |
Adult | €35.00 (approx. CAD 51.17) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4.2/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 1975
- Renovated: 2019
- Number of Rooms: 340
With a stay at Melia Madrid Serrano, you'll be centrally located in Madrid, a 3-minute walk from U.S. Embassy and a 3-minute drive from WiZink Center. This upscale hotel is 1.6 mi (2.5 km) from Santiago Bernabéu Stadium and 1.7 mi (2.8 km) from Gran Via.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Madrid? This hotel has 5640 square feet (524 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 340 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Madrid? This hotel has 5640 square feet (524 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 340 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
Fitness Room
Airport Shuttle ServiceAdditional charge
Bar
Restaurant
Café
Meeting RoomAdditional charge
Currency Exchange
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public Areas
Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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