Melia Madrid Serrano
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Madrid

Melia Madrid Serrano

#17 of 4-star Select Hotels in Madrid
C. de Claudio Coello, 139, Salamanca, Madrid, Community Of Madrid 28006, Spain
Show on Map
Set in a privileged location in Madrid’s Salamanca district, next to the well known Calle Serrano Street and 2 km from the Bernabeu Stadium. Its comfortable, air-conditioned rooms at the Melia Madrid Serrano feature modern décor and include flat-screen satellite TV, pillow menu and WiFi, along with en-suite bathroom and premium toiletries. The hotel also dedicates some of its areas to The Level exclusive rooms and services, where The Level guests have private access to The Level Lounge with a private terrace on the 7th floor. Guests can enjoy premium drinks, snacks and tapas in an elegant and relaxed atmosphere. There is also a private lounge and a working area with internet access. Other services for The Level guests include private check-in and check-out service, private buffet breakfast, pillow menu, Nespresso space and superior bathroom amenities and toiletries. A varied buffet breakfast is available every morning for all guests. The Arado Restaurant is a new modern outlet, all-day dinning concept, offering opened kitchen from 11 am to 1 am. The restaurant offers a mix of flavours and kitchen with local and high quality produce. Other facilities available at Melia Madrid Serrano include a fully-equipped gym and the rooftop with a new pool. The hotel has many metro stations nearby, the nearest one Nuñez de Balboa, 500 m away. Salamanca is a great choice for travellers interested in shopping, culture and food.Show More
We Price Match
hotel overview picture
4.2/5Very Good·Cleanliness: 4.2
All 101 Reviews
Amenities
Outdoor Swimming PoolFitness RoomAirport Shuttle ServiceBarRestaurantMeeting RoomMulti-Function RoomCurrency ExchangeLuggage StorageWake-Up Call
All Amenities
Surroundings
Metro: Rubén Darío
(630m)
Metro: Núñez de Balboa
(650m)
Airport: Madrid Barajas Airport
(11.1 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Family Room
22

Family Room

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
Private Toilet
Room Details
Check Availability
Supreme twin Room
2

Supreme twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Melia Room
10

Melia Room

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private Toilet
Hair Conditioner
Room Details
Check Availability
Supreme king Room
2

Supreme king Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
Premium The Level Room
13

Premium The Level Room

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private Toilet
Hair Conditioner
Room Details
Check Availability
Junior Suite The Level
13

Junior Suite The Level

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private Toilet
Hair Conditioner
Room Details
Check Availability
Premium Connecting Room
9

Premium Connecting Room

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Private Toilet
Room Details
Check Availability
Supreme Room
11

Supreme Room

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Private Toilet
Hair Conditioner
Room Details
Check Availability
Premium Room
27

Premium Room

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
Private Toilet
Room Details
Check Availability
Premium twin Room
9

Premium twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Premium double Room
5

Premium double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
The Level Room
8

The Level Room

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private Toilet
Hair Conditioner
Room Details
Check Availability
Junior Twin Suite the Level

Junior Twin Suite the Level

2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
The Level Grand Premium Room
14

The Level Grand Premium Room

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
Shampoo
Room Details
Check Availability
The Level Grand Premium twin Room
1

The Level Grand Premium twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
The Level twin Room
1

The Level twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
The Level Grand Premium double Room
3

The Level Grand Premium double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Minibar
Private Toilet
Hair Conditioner
Room Details
Check Availability
The Level double Room
1

The Level double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Triple Room
7

Triple Room

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
Private Toilet
Room Details
Check Availability
Melia twin Room
2

Melia twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
Melia king Room
2

Melia king Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Room Details
Check Availability
Premium The Level twin Room
1

Premium The Level twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Premium The Level double Room
1

Premium The Level double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Hide Room Types

Guest Reviews(101)

4.2/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities4.2
  • Location4.2
  • Service4.2
H‍e‍n‍r‍y‍ ‍(‍H‍y‍u‍n‍g‍s‍e‍o‍k‍)
July 13, 2023
Hotel facilities including rooms were not great. The breakfast buffet menu was the same during the stay (3 nights). There was no free bottled water provided during the stay, and the bottled water provided in the minibar in the room was charged (3.9 euros), but there was no price information.
Original TextTranslation provided by Google
D‍A‍V‍I‍D
March 18, 2024
Great Location!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 15, 2024
Deuxième année je visité cet hôtel, très bien. Prix très élevés pour les chambres mais très bien situé pour le shopping et les loisirs. Petit déjeuner incroyable, bien que cette année, il y avait beaucoup de clients. A l'entrée, le Maitre (Alex) vous cherche une table, merci de vous expliquer en françasi et aussi pour changé notre table quand il y avait moins d’ occupation. Tous les serveurs très gentils, surtotut les filles au buffet.
Translate
L‍U‍C‍Y
March 11, 2024
The hotel is lovely - the reception and bar and very nicely presented. My room was quite small for the price though - and it also had frosted out windows which made it a bit claustrophobic - it was nice - but I wouldn't have wanted to be staying for a long time without actual daylight. I think the price is a lot for the rooms offered.
L‍u‍c‍i‍a‍n‍a‍S‍a‍r‍k‍o‍z‍y
June 5, 2024
Hotel muito bem localizado, com quarto e banheiro espaçosos, atendimento eficiente, muito limpo e um excelente café da manhã! O bairro é muito agradável, residencial, mas bem perto do centro - é possível ir caminhando para as principais atrações.
Translate
T‍o‍m‍a‍s‍9‍0‍2‍3
May 29, 2024
Pues es la 4 vez que acudo a este hotel y desde el primer día hasta el ultimo día de 10,Destacar el lobby bar Fernando es un crack hace unos cócteles de los mejores de España ya que viajamos mucho siempre me recomienda alguno y a cual mejor la atención de 10 y valorar el restaurante servicio de Alexander couso volveremos ,para que nos sigan deleitando con sus cócteles
Translate
J‍h‍e‍n‍y‍ ‍B
May 28, 2024
La pase increíble , me atendieron súper bien En el bar del lobby Jesus me hizo las mejores margaritas y Raul me atendió súper, la atención 10/10 Los seguridad súper amables Siempre pendientes Volvería una y otra ves Gracias chicos por estar siempre pendientes
Translate
J‍o‍a‍q‍u‍í‍n‍ ‍B
May 12, 2024
Es la atención personalizada, el detalle, el personal de “the level” es súper educado, ayuda y da buenos consejos para hacer cosas en la ciudad, ese es el verdadero servicio “the level”. La ubicación es la mejor para salir a cenar o tomar algo. Tuvieron un detalle precioso por el embarazo de mu mujer…esas cosas no se olvidan jamás, sin duda es nuestro hotel en Madrid.
Translate
K‍a‍t‍e‍ř‍i‍n‍a‍ ‍Ř
May 6, 2024
Definitivamente recomiendo este hotel, hotel muy hermoso. Desayuno y cena divinos. Un agradecimiento especial al señor de la cena llamado Jorge, ¡fue muy amable y profesional! Muchas gracias por el maravilloso tiempo pasado en este hotel.
Translate

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: 06:00–12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Full English/Irish, Gluten-free, Vegetarian
StyleBuffet
AgeFee
Children 17 years old and under
€17.50 (approx. US$18.74) per person
Adult
€35.00 (approx. US$37.48) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Property Description

  • Opened: 1975
  • Renovated: 2019
  • Number of Rooms: 340
Set in a privileged location in Madrid’s Salamanca district, next to the well known Calle Serrano Street and 2 km from the Bernabeu Stadium. Its comfortable, air-conditioned rooms at the Melia Madrid Serrano feature modern décor and include flat-screen satellite TV, pillow menu and WiFi, along with en-suite bathroom and premium toiletries. The hotel also dedicates some of its areas to The Level exclusive rooms and services, where The Level guests have private access to The Level Lounge with a private terrace on the 7th floor. Guests can enjoy premium drinks, snacks and tapas in an elegant and relaxed atmosphere. There is also a private lounge and a working area with internet access. Other services for The Level guests include private check-in and check-out service, private buffet breakfast, pillow menu, Nespresso space and superior bathroom amenities and toiletries. A varied buffet breakfast is available every morning for all guests. The Arado Restaurant is a new modern outlet, all-day dinning concept, offering opened kitchen from 11 am to 1 am. The restaurant offers a mix of flavours and kitchen with local and high quality produce. Other facilities available at Melia Madrid Serrano include a fully-equipped gym and the rooftop with a new pool. The hotel has many metro stations nearby, the nearest one Nuñez de Balboa, 500 m away. Salamanca is a great choice for travellers interested in shopping, culture and food.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How to get hotel deals on Trip.com?

There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

How to get lower prices for hotels?

Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com's customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.

About This Property

Nearest AirportMadrid Barajas Airport
Distance to Airport15.15KM
Nearest Train StationNuevos Ministerios Train Station
Distance to Train Station1.88KM
Nearest Metro StationRubén Darío
Distance to Metro Station0.63KM
Average Price FromUSD394
Hotel Star Rating4