HRC Hotel

알무데나 성당, 마드리드 왕궁, 미겔 시장, 마요르 광장이 모두 도보 10분 이내로 편리해요. 호텔 직원도 친절. 특히 리셉션 직원들 매우 친절했어요. 가격도 저렴한 편이에요.

The hotel is super nice, the room is spacious and very comfortable. It is located near tourist sites. The personnel is very friendly. I will return on my next trip. Thanks for everything.

Top hotel well located near the subway and close to other shops useful for the stay Close to wwf

I made the reservation one day in advance on December 31 in the afternoon when we were very busy with the preparation of the party, when I saw the 3-star hotel, well I said this is it, in the adverti*****t it put the king-size bed, and book with my two girls (one baby and one 3 years old) and my husband. In the hotels where we have gone we have always slept together in large beds, we enjoyed sleeping more with my girls since we are always working.... The problem when we went to register the entrance, an employee attended me from the first sight, customer service has not been done as it should be, nor does he look you in the face.... when I answered that there are 4 of us, he began that he cannot to be and it cannot be, I let myself that the bed is small, but I thought a bed of 160X200. I asked him if I can change my room, he answered: it can't be and it's impossible, and when we looked on the web if there were rooms available, what is his job when he can't change my room? In short, we had a very bad night and he did not receive us well in that one, my husband slept in a hostel nearby ........ and the day after the shift change in 1 second the problem was solved by the other employee. this hotel does not deserve the 3 stars, and courses to improve customer service, we went with the idea of having breakfast there, but we got angry and went somewhere else. The thing that I loved in this hotel and it must be said is the CLEANLINESS, EXCELLENT.

Desastrosa experiencia. Hotel que necesita una reforma urgente, habitaciones con mobiliario y camas muy antiguas para el excesivo precio por habitación. En la zona los hay con calidad y precios similares. Baño no apto para personas con movilidad reducida ni personas mayores, bañera antigua. Los colchones necesitan un cambio urgente como se puede apreciar en la fotografía. En definitiva por no extenderme .. UN DESASTRE

Muy buena ubicación

Muy buen detalle, tres botellitas de agua de cortesía en la nevera a llegar. Personal agradable. Habitación para tres correcta y limpia. No masificado.