To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.5
Service4.5
Cleanliness4.6
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All Reviews(119)
Positive reviews(113)
Reviews with photos/video(4)
Great service(6)
Negative reviews(6)
Guest User
Standard Queen Room
Stayed in Mac 2024
Couples
2 review
5.0/5
Outstanding
Posted on 20 Mac 2024
Very nice hotel. Great location and very friendly staff.
The room was clean and the bed very comfortable.
We will definitely come back.
Guest User
Single Room
Stayed in Sep 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on 13 Sep 2023
Been to this hotel many times and l cannot fault the place.Nice friendly staff and rooms cleaned to a high standard.And the benefit having the beautiful Retiro Park in walking distance.
Guest User
Standard Queen Room
Stayed in Mac 2024
Couples
2 review
5.0/5
Outstanding
Posted on 14 Mac 2024
Nice and clean. In a quiet neighborhood
TUNGMING
Standard Room
Stayed in Jun 2024
Couples
5 review
4.5/5
Great
Posted on 4 Jun 2024
Very good
Anonymous User
Standard Queen Room
Stayed in Jun 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on 29 Jun 2024
The room is clean and tidy, with free mineral water and minibar drinks. The front desk also upgraded the suite for IHG Diamond card customers for free. It is about 3 kilometers away from some famous attractions and Retiro Park is within walking distance.
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Anonymous User
Standard Room
Stayed in Jun 2024
Friends
2 review
5.0/5
Outstanding
Posted on 14 Jun 2024
The hotel environment is very good, the front desk service is very good, there is a gym, and it is also close to the subway station and has convenient transportation. Recommended
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Guest User
Standard Queen Room
Stayed in Jun 2024
Solo travelers
7 review
4.2/5
Very Good
Posted on 29 Jun 2024
This hotel is quite good, the front desk service is friendly, and desserts are provided when checking in.
The overall atmosphere is good, but the shower is a bit problematic. The water is stuck in a hot and cold cycle and cannot be fixed at a fixed temperature, which is very annoying. At least it is like this in our room.
In addition, the water provided every day is only replenished to two bottles. You will not be given two bottles today if you drink one bottle yesterday. The water provided is in a glass bottle, which is quite delicious.
The TV can be projected with chromecast, which is a bit troublesome, but the function can be realized.
The bath towel will not be replaced if it is hung in the toilet, which needs attention.
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Guest User
Standard Room
Stayed in Jun 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on 4 Jun 2024
At the reception they were very attentive, both when arriving and when leaving. I recommend it.
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Guest User
Standard Room
Stayed in Dis 2023
Couples
1 review
4.7/5
Amazing
Posted on 18 Dis 2023
In general everything perfect.
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Gaicibaosunen
Standard Queen Room
Stayed in Feb 2024
Family
3 review
4.0/5
Very Good
Posted on 17 Feb 2024
Because we made two separate orders, the first one was given by mistake and turned out to be the Crown next to it. The second one was at Voco. The Crown front desk coordinated and we stayed at the Crown.
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Salvador
Standard Queen Room
Stayed in Jan 2024
Family
1 review
4.5/5
Great
Posted on 5 Jan 2024
Excellent receptionist service. Pleasant stay, and excellent location.
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Guest User
Double Room
Stayed in Mac 2023
Solo travelers
14 review
5.0/5
Outstanding
Posted on 25 Mac 2023
Excellent hotel! Breakfast is excellent, large selection of food, although the same every day. Retiro Park 5 minutes away on foot. Quiet, cozy area!