There are almost 2 hotels here. One elevator goes to rooms that face mostly inside, which I was assigned initially for my 1 week stay. I tried 1 night but couldn’t imagine an entire week without seeing the sun and I asked to be changed. Desk clerk was very helpful, and although it took an additional night I was relocated. He even escorted me to the new room to view before making the change. Both rooms are spacious, clean, with good facilities. Just be aware that if what you like is to look out on to the city streets (and the noise that comes with that), you need to arrange that ahead of time, or take your chances. The hotel is perfectly located along Gran Via, with easy access to Metro + just plain walking to major sites.