**0/5 Stars** We recently had the misfortune of staying at this nightmarish hotel. Our first interaction was the lunch in the hotel just after check in. As it was near closing time of 3 pm and we entered at 2:55 pm, we were treated with hostility and unfriendliness by the staff. We were made to feel like an irritating major inconvenience for them. The food was another disaster, with half cooked rice and tasteless hard vegetables But the problems didn't stop there. The bed linen was dirty and the bathroom was a disaster, with mud patches on the floor and broken latches on the doors. The lack of security features, such as a peep hole, was also a major concern. And to make matters worse, there were no labels on the bathroom liquids and the dispensers were broken. The electrical points were old format and very few. And to add insult to injury, for a standard amenity of bottled water that most hotels offer for free, the hotel insisted we drink RO water in glass bottles or we will be charged for water bottles. Our health concerns on drinking water from unknown source filled manually were dismissed. We requested Soap cakes and tissue paper but these were also not provided. But what really took the cake was the lack of any solutions offered by the hotel to address these problems. Staff was simply apathetic and disinterested. When we tried to speak to the front desk manager about the issues, we were rudely dismissed. When asked to speak to his manager, we were told he is available only next day evening and we can not speak to anyone. Also, giving a bottle of water (cost Rs 20/-) was above his powers. Unbelievable !!! In conclusion, our experience at this hotel was absolutely appalling. The staff were unfriendly, the rooms and facilities were dirty and subpar, and the service was laughable. Unless you enjoy being treated poorly and paying top dollar for it, we would strongly advise you to avoid this hotel at all costs. It is a hostile, cheap, and poor quality scam, not a hotel.