Jade Hotel and Suites Reviews

Great hotel for the price! The staff are all amazing and provide great and honest service. The breakfast buffet is nice and the swimming pool with the city view on the rooftop is breathtaking. Would definitely return again for a stay in the near future.

The staff assigned in the front desk was not accomodating, they leave the front desk unattended for so long that when I tried to call I need to wait for about more 5 minutes before they answered my call. You cannot just request anytime for housekeeping. They require about 2,000 deposit before checking in. The bed is small.

Clean and nice place to stay. All staff are very friendly and accommodating speacially in the front desk 👌

You have to wait for the service to come which is you have to call twice.

Clean and nice personnel

when you book in Facebook this hotel you will pay 4500 pesos more as in there website what they have because there payment systeem don't aspect only some bank cards and when you don't have you can book only in Facebook or or other place. also you wait very long to get a message back every time. this hotel is for me done i don't like cheating .

No star at all to give.It is the worst hotel we ever stayed at.We have to call assistance to turn on hot water for shower.Can't use the elevator when we want to use. You have to call assistant to operate it They gave us a crappy filthy room. I will put pictures of dirty sheets. They could have refund us the money after asking we don't want to stay. Even we booked this thru booking. com the property still could refund us. I know its non refundable but when you got put in an dirty old filthy room customer have the right not to stay because of how filthy the room is but yet we are like a prisoner its because it is already paid prior to our arrival we have to keep the room or we will loose our money. I guest it is a lesson learned. Do not booked without cancellation. Our 3 nights stay was a disaster. The manager only want to upgrade so they can sell us a different room. He didn't do much for us at all. He has the guts to asked me if that was my firs time booking in a hotel and made me feel I dont know much about booking with hotel partners. Mind you I have a lots of booking made with different hotels.We just don't want to keep the room given to us. We were supposed to be at the 5th floor but Kristell put us on the 1st floor where it is old ugly filthy room and bed wasnt even a double bed. It is like a single/twin bed. I had stayed so many times into a double bed plus our bed at home was double bed too and nothing compare to that bed that was in the room where we booked. This people at the lobby was crooked specially the guy behind the reception desk. We will never ever give them another chance at all again. People, do not make a big mistake booking at this worst filthy hotel at all