We booked 1 x two king bed suite room for our family. Upon check in, was informed by the check in staff that we need to pay additional MYR10 per room per night if we are not local and applicable for booking through a third party agent like trip.com. Trip.com only indicated an additional total of MYR$6, but we had to pay MYR60 as the room is a connecting room, not 1 suite room for 3 nights. We were not informed of this extra fee and likewise the staff mentioned that many guests were also unhappy about it. So pls be aware that there is additional tax charges.
When we step into the room. It felt like the room has been vacant for ages. Layers of dust on the floor and table, room has a musty smell. However, it was really quiet so we had a restful sleep. The room was dated and balcony has glass shattering. Not much guests staying as most rooms were empty. It was still functional if you don’t mind the above.
The breakfast restaurant is at the newer Noble Hotel just beside, food was ok but cold. Location is quite a walking distance to jonker st. about 15mins. With kids in a tow, taking grab is a better option. Personally i feel there are better options.