Bayview Hotel Melaka

Nice environment, clean room, convenience location, friendly counter staffs. Central location for foods.  Help to inform us and safe keep accidentally left over clothing in our rooms Will recommend to stay at this hotel

If possible Can provide slippers it's better .. Breakfast is very fantastic 👌 it's yummy and local tests

Regular guest here. Excellent location, spacious & comfortable bedroom and bathroom. Friendly & attentive staff.

The hotel was clean and neat in its layout. The room size is of good size, too. This is a old hotel and its facilities were a little rundown. For examples: 1. Windows could not be closed tightly due to missing handles. 2. Windows were not properly sealed. A lot of noise intrusions coming from the traffic below and the coolung towers opposite my room. 3. Wash basin was spoilt, the drain plug could not be unplugged to allow proper drainage. 4. Toilet seat cover needed a change for sure. 5. Room did not provide slippers. Otherwise, the toilet is clean and useable. Toiletries were provided as well. Overall, we are still happy with the night's stay and the breakfast that came with the stay. Also, free parking for our cars. Thank you.

Strategic location. Tapi keadaan dlm toilet, air bertakung. Mungkin ada bocor somewhere. Yang lain2 okey… Bilik luas.

This was my first time staying at this hotel in Melaka, and it was a comfortable stay for my husband, our 1-year-old son, and me. The room was clean, tidy, and well-maintained, which made our stay pleasant and relaxing. However, the breakfast selection was quite limited, and the taste was below our expectations. Unfortunately, it was not really to our liking. Overall, the stay was comfortable, but I hope the hotel can improve the breakfast options in the future.

This was our fifth stay at this hotel, and unfortunately, this time was very disappointing. 1. Check-in The check-in process was smooth, and the staff were polite and welcoming. I had requested a Queen Bed room instead of Twin Beds. However, I was informed that because my booking was made at the last minute (one day before check-in), only a Twin Bed room was available as all Queen Bed rooms were fully occupied. We accepted the explanation and proceeded with the room provided. 2. Room Condition Upon entering the room, the first issue we noticed was the air conditioning. Despite setting the fan speed to high, the room remained warm and the air conditioner was not cooling properly. 3. Bathroom There appeared to be a blockage beneath the sink, as water was pooling around the sink and toilet area. In addition, the shower holder was broken while we were using the shower. We chose not to complain and continued our stay. 4. Room Door & Bathroom Door The bathroom door could not be closed properly unless it was pulled and pushed firmly. The more serious issue occurred the next morning after breakfast when our room door became stuck and could not be opened. We contacted maintenance, and the team arrived to inspect the problem. From approximately 8:00 AM onwards, we were unable to access our room. Around 8:30 AM, the maintenance team requested approval from the Front Office to move us to another room because the repair would require additional time. However, they informed that changing rooms would incur an additional charge because we were checking out on the same day. I strongly disagree with this decision. From 8:30 AM until our checkout time at 12:00/12:30 PM, we were still paying guests of the hotel. The room issue was caused by a defect on the hotel’s side, and guests should not be charged extra to move rooms due to problems beyond their control. The Most Disappointing Part During check-in, we were informed that no Queen Bed Deluxe Rooms were available. However, while the maintenance team was accessing our room through the connecting room next door, we discovered that the adjacent room was vacant and equipped with a Queen Bed. If the actual reason was that the room was unavailable due to maintenance, it would have been more professional and honest to explain that from the beginning rather than simply saying all Queen Bed rooms were fully occupied. This experience has left us very disappointed. Every time we visit Melaka, this hotel has always been our preferred choice. However, after this stay, we have decided not to return. I appreciate the hospitality shown by the staff during check-in, but I sincerely hope the hotel will improve both its facilities and service standards. Thank you.

The hotel service was excellent and the staff handled issues professionally. Unfortunately, a water pipe burst in the room opposite mine, flooding the entire floor corridor. Despite the unexpected incident, the team responded quickly, cleaned up efficiently, and kept guests informed. Overall, it was still a pleasant stay thanks to their great customer service and prompt action.

Love the location. Centre of Malacca town. Staff mostly very friendly and helpful. The room is very spacious. However the furnitures are a bit outdated. And amenities just so-so. Hopefully the management will upgrade the decor soon. Anyway we love staying here.