This is my first time staying at this hotel and first family trip to Malacca. The first impression of the hotel is excellent and unique. The service provided by the hotel is fantastic, staff are friendly and helpful. They are always ready to serve you and with a smiling face.
The hotel room is clean and neat. Areas of improvement are breakfast and lift. The breakfast was not as good as I expected. Lift a bit too slow and maybe to have one more lift instead of one..
Overall it is excellent. Recommended if you had a hard time choosing one when you wanted to tour in Malacca. Very convenient and accessible to local attractions and food. Last but only least, you try the spa as it is very good but remember to make booking b4 you go.